general purpose of the position: represent and communicate the kate spade brand and
lifestyle to customers through sales competency, product expertise and by providing the
highest level of customer service. responsibilities include but are not limited to the following:
essential duties and responsibilities
client & service expert:
achieves individual sales goals
develops strong product knowledge across all categories
the sales associate is responsible for ensuring exemplary customer service by
delivering the ultimate kate spade experience
able to develop a personal clientele through effective use of the selling skills,
proactive client outreach and use of client book
building brand equity:
understand and communicate the kate spade aesthetic, brand philosophy and lifestyle
to the customer
demonstrate interest and ability to work as part of a team
operational excellence:
execute operational tasks as per company directives
accurately processes all pos transactions
adhere to and apply visual directives, ensure that store standards are executed daily
physical requirements:
available to work store schedule, as needed, including evenings and weekends
standing for extended periods of time
able to safely lift boxes up to 40 pounds
comfortable climbing ladders
skills and abilities required:
professional selling skills and exceptional interpersonal skills
prior luxury goods experience preferred
proactive ability to multi-task and prioritize
works well in a team environment
college degree preferred
What the Team is Saying
What We Do
A tapestry is made of many threads woven into one story. So are we.
Our global house of brands unites the magic of Coach, Kate Spade New York and Stuart Weitzman. By intertwining different people and ideas, we push ourselves in our work, pull out the unexpected in what we create, and expand the bounds of possibility.
Our brands were created by dreamers who were determined to turn ideas into icons and, with passion, made it happen. We’ve grown by finding people similarly dedicated to the dream all over the world. We hold ourselves to high standards in every material, process, and person that plays a part in our work, and we embrace difference by design because diverse perspectives are at the heart of creativity. We find brilliance in the intersections—of beauty and function, of heritage and innovation, of accessibility and aspiration—which is how we break through with magic and logic in our culture and our craft.
The result is that we stand taller together. Tapestry elevates the best in our people and brands. We use our collective strengths to move our customers and empower our communities, to make the fashion industry sustainable, and to build a house that’s equitable, inclusive, and diverse. Individually, our brands are iconic. Together, we can stretch what’s possible.
Why Work With Us
We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed.
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Tapestry Teams
Tapestry Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
