Search & Ranking Expert

Groupon, a global leader in local commerce, is seeking an exceptionally talented and strategic Search and Ranking Expert to join our team. This role in the Revenue Management team will serve as the commercial owner for Search and Ranking (S&R). The successful candidate will help free up executive capacity to focus on broader performance issues while drilling down into critical S&R issues, ensuring optimal business outcomes. The ideal candidate will have business experience with recommender systems, a deep understanding of how algorithms and machine learning (ML) models work, and a proven track record at an e-commerce company.

You’ll spend time on the following:

• Develop and Optimize Search Algorithms: Design, implement, and continually refine search algorithms to ensure the most relevant and personalized results for Groupon users, improving search accuracy and relevance.

• Enhance Ranking Systems: Develop strategies for ranking deals, products, and content to maximize visibility, user engagement, and conversion rates.

• Data Analysis and Insights: Conduct extensive data analysis to understand user search behavior, identify trends, and derive actionable insights to inform search and ranking strategies.

• A/B Testing and Experimentation: Design and execute A/B tests to evaluate the effectiveness of search and ranking algorithms, making data-driven decisions to optimize performance.

• Collaboration with Cross-Functional Teams: Work closely with product managers, engineers, data scientists, and UX/UI designers to align search and ranking strategies with overall business goals and product roadmaps.

• Monitor Industry Trends: Stay abreast of industry trends, emerging technologies, and best practices in search and ranking, leveraging this knowledge to keep Groupon at the forefront of e-commerce innovation.

• Performance Metrics and Reporting: Establish key performance indicators (KPIs) for search and ranking effectiveness, regularly reporting on progress and areas for improvement to senior management.

We’re excited about you if you have:

• Experience: Minimum of 5 years of experience in search technology, algorithm development, or a related field within an e-commerce or technology company. Experience with recommender systems and understanding of ML models is a must.

• Analytical Skills: Strong analytical skills with experience in data analysis, A/B testing, and the ability to translate complex data into actionable strategies.

• Organizational Skills: Excellent organizational skills with the ability to manage multiple priorities and deliver high-quality results in a fast-paced environment.

• Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

• Education: Bachelor’s or Master’s degree in Computer Science, Data Science, Information Systems, Business Administration, or a related field.

Desired Attributes:

• Innovative Mindset: A creative thinker who is always looking for new and better ways to solve problems and improve processes.

• Customer-Centric Approach: A deep understanding of and empathy for the end user, with a focus on enhancing the overall user experience.

• Team Player: A collaborative individual who works well in a team environment and can build strong relationships with colleagues across the organization.

• Results-Oriented: A proactive and results-driven individual who takes ownership of their work and is committed to achieving high-impact outcomes.

• Highly Analytical: Ability to quickly grasp concepts and implications of algorithm actions on business results, providing deep insights and recommendations.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com.