About the Team:
DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift and that essentially means we have our technical depth both horizontally and vertically. We’re responsible for creating, maintaining, scaling and securing infrastructure used by many teams for critical workloads.
DevOps team work in following areas:
- Production & Development Infrastructure Provisioning and Maintenance
- Database Infrastructure
- Automations
- Core Infrastructure (Scalability, Performance & Optimisation)
- Security & Compliance
- Engineering Processes
You’ll be in a team that maintains, builds and scale infrastructure that will host the production workload as well as support internal engineering teams. You’ll make decisions with a significant impact on Helpshift.
Requirements
Requirements
- Relevant experience of 3+ years and above.
- In-depth knowledge of running/managing UNIX-like operating systems (we use Ubuntu).
- Strong knowledge of networking protocols, security architectures, and identity and access management (IAM) principles.
- Experience with containerisation technologies (e.g., Docker, Kubernetes) and securing containerised environments.
- Experience in Designing and building solutions that are highly scalable, fault tolerant and cost-effective
- Experience of various FOSS tools for monitoring, graphing, capacity planning, and logging.
- Experience with IaaC tools like Ansible, Puppet, Terraform.
- Experience with Cloud Computing platforms like Amazon AWS, Google Cloud Platform, Heroku.
- Experience with managing NoSQL and RDBMS
- Experience with queuing systems (Kafka, RabbitMQ) and Big data platforms (Hadoop)
Skills Required
- 3+ years relevant experience
- In-depth knowledge of UNIX-like operating systems (Ubuntu)
- Strong knowledge of networking protocols, security architectures, and identity and access management (IAM) principles
- Experience with containerisation technologies such as Docker and Kubernetes and securing containerised environments
- Experience designing and building highly scalable, fault-tolerant, cost-effective solutions
- Experience with FOSS tools for monitoring, graphing, capacity planning, and logging
- Experience with Infrastructure-as-Code tools like Ansible, Puppet, Terraform
- Experience with cloud platforms such as Amazon AWS, Google Cloud Platform, Heroku
- Experience managing NoSQL databases and RDBMS
- Experience with queuing systems (Kafka, RabbitMQ) and big data platforms (Hadoop)
What We Do
Keywords Studios is an international technical and creative services provider to the global video games industry and beyond. We bring to life digital content that entertains, connects, challenges and educates people worldwide. Established in 1998, and now with more than 65 facilities in 22 countries strategically located in Asia, the Americas, Australia and Europe, we provide integrated art creation, marketing services, software engineering, testing, localization, audio and customer care services across more than 50 languages and 16 games platforms to a blue-chip client base of more than 950 clients across the globe.







