Workiz

SDR

Posted 7 Days Ago

Hiring Remotely in Austin, TX

In-Office or Remote

Junior

HR Tech • Software

The Role

Responsible for qualifying leads, scheduling meetings with Account Executives, nurturing customers, and maintaining CRM notes while providing feedback to leadership.

Summary Generated by Built In

Who we need

You're a strategic and adaptable communicator, you build strong relationships and embody an entrepreneurial spirit and process-driven mindset.

You have a strong understanding of qualification processes and know how to motivate and inspire potential customers to schedule and show up to meetings with AEs. You are a quick learner and love to receive coaching and apply it immediately. You are well organized and know how to prioritize your day to handle a full workload. You enjoy a fast-paced, start-up environment and like to contribute your feedback to make a difference.

Responsibilities

Calling (100+ calls a day, click to dial), emailing, and chatting with Trial leads to generate curiosity and intrigue, leading to proper qualification and scheduling with our Account Executives
Nurturing free-use customers long-term until they are ready to grow into our paid solutions
Reaching out to Nurtured, Closed Lost, and Churned customers to spark new interest
Keeping great notes in the CRM and sharing feedback with leadership to guide strategy
Following up on no-shows to get them back on the calendar
Joining AE calls you set as part of your development to the next role
Creating instant meetings when both the prospect and an AE are immediately available

This is a hybrid role working Tues, Wed and Thurs in our Austin office and Mon and Fri working remote.

Minimum Qualifications:

HS Diploma/GED
1+ years SDR experience (Inbound or Outbound)
Exposure to SaaS, UCaaS, Digital Marketing, or other similar solutions
Able to adhere to best practices in time management and organization
Proven ability to influence prospects over email, phone, or chat
Solid time management and multi-tasking skills
Excellent verbal and written communication skills
Experience working with SMBs
Comfortable navigating a CRM and dialing platforms
Strong desire and ability to move up within a sales organization

Bonus Points:

AE/CS/AM experience
SaaS experience (especially non-commodities)
Service industry experience (sold to, employed by)
Sales awards and recognition
HubSpot proficiency
Start up experience
Experience in the field service industry (HVAC, Plumbing, Locksmith, Construction, etc…)