SDR

Who we need

You're a strategic and adaptable communicator, you build strong relationships and embody an entrepreneurial spirit and process-driven mindset.

You have a strong understanding of qualification processes and know how to motivate and inspire potential customers to schedule and show up to meetings with AEs. You are a quick learner and love to receive coaching and apply it immediately. You are well organized and know how to prioritize your day to handle a full workload. You enjoy a fast-paced, start-up environment and like to contribute your feedback to make a difference.

Responsibilities

• Calling (100+ calls a day, click to dial), emailing, and chatting with Trial leads to generate curiosity and intrigue, leading to proper qualification and scheduling with our Account Executives
• Nurturing free-use customers long-term until they are ready to grow into our paid solutions
• Reaching out to Nurtured, Closed Lost, and Churned customers to spark new interest
• Keeping great notes in the CRM and sharing feedback with leadership to guide strategy
• Following up on no-shows to get them back on the calendar
• Joining AE calls you set as part of your development to the next role
• Creating instant meetings when both the prospect and an AE are immediately available

This is a hybrid role working Tues, Wed and Thurs in our Austin office and Mon and Fri working remote.

Minimum Qualifications:

• 2+ years of experience in sales over the phone with a history of overachievement.
• Exceptional written and verbal communication skills, interpersonal and organizational skills. 
• Target-driven and hard worker with a strong sense of urgency.
• An interest and/or knowledge in the field service industry. 
• Start-up experience preferred.

Bonus Points:

• Experience working with HubSpot
• Experience in the field service industry (HVAC, Plumbing, Locksmith, Construction, etc…)