The Role
Prospect and qualify leads through phone, email, LinkedIn, and AI-powered outreach tools. Build and manage the sales pipeline in Salesforce, analyze campaign performance, nurture prospects, support sales opportunities, create presentations and LinkedIn content, participate in Spanish trade fairs, and collaborate on cross-functional sales initiatives.
Summary Generated by Built In
Founded in 2005, Diabolocom is a leading European provider of AI-first, cloud-based contact centre (CCaaS) and customer experience (CX) solutions that help companies deliver seamless, personalised customer experiences at scale. The platform combines proprietary, purpose-built AI technology for customer service, native telecom infrastructure, and deep CRM integrations to automate tasks, elevate data quality, and empower agents across all customer touchpoints.
Diabolocom is a financially robust technology company, entirely self-financed and debt-free. We have achieved healthy, profitable, and controlled growth, focused on building an independent, resilient, and international company designed for long-term success.
The quality of our solutions and the mastery of our sovereign infrastructures now enable us to secure major tenders with key accounts. These recent successes put us on a clear trajectory to double our revenue within 2 years and quadruple it within 4 years.
Trusted by 400+ clients and solidly established in Europe, we are accelerating our international expansion, having recently opened offices in the United States, Canada, Brazil, and the United Arab Emirates, as we continue to build a lasting global presence.
We are now transitioning from a "build" phase to a "scale" phase.
Our ambition is clear: to become a global technology player that is financially sound, operationally demanding, and strategically sustainable.
Your missions:
- You will be in charge of prospecting, in particular through different channels: calls to qualified leads, cold calls, email or LinkedIn, everything necessary to obtain the engagement of the contact. You will work on the qualification of the needs, the construction of a pipeline and the management of opportunities until maturity
> from your own list generated through Linkedin or other corporate tools
- Use AI-powered prospecting tools such as Apollo and Cognism to identify target accounts and prioritize contacts based on purchase-intent signals.
- Design and implement AI-powered multichannel outreach workflows across email, LinkedIn, and phone, including automated follow-ups, A/B testing, and response tracking, while maintaining a consistent pace of activity without losing the personal touch.
- Analyze campaign metrics (open rates, response rates, and conversion rates) to continuously refine messaging and workflows and bring a data-driven approach to lead generation.
> from a list of provided companies
> based on leads generated by marketing, advice and support for prospects in defining their projects
- You will animate your network of prospects
- You will manage your activity thanks to our CRM Salesforce
- You will participate in cross-functional topics (Salesforce redesign, writing of the functional brief, writing of knowledge sharing articles, preparation of documents required for calls for tender, etc.) in direct contact with our Head of Sales & Business Development, depending on your autonomy and strength of proposal
- You will participate in trade fairs in Spain
- Because sharing is caring, we expect you to share your knowledge with your team!
- At least one year working in a similar position in a company in the sector and with demonstrable results.
- You enjoy hunting, convincing and developing relationships over the phone
- Staying strong in the face of frustration. It's hard work, but if you work hard you will be rewarded.
- You know how to write and prepare powerful presentations
- Create interesting and attractive articles on Linkedin for your audience.
- You have a strong taste for sales and customer satisfaction
- You know how to respect objectives and deadlines
- You are recognized for your interpersonal skills and are at ease with all types of people (technical, operational, C-level)
- You are curious and autonomous
- You have excellent oral and written communication skills in English and Spanish
- You’ll learn about sales methods
- You’ll be able to evolve quickly towards a Sales Executive position or an Account Executive position
- You’ll have the possibility to help Sales Executives during the sales process
- You'll interact directly with clients across a wide range of industries.
- You’ll be part of a company at a pivotal moment of strong growth, with clear opportunities for rapid professional advancement and career development.
- You’ll have the chance to impact and contribute to a multicultural, international scale-up environment.
- You’ll benefit from a complete onboarding to achieve expert-level product knowledge, understand our teams, and immerse yourself in our high-performance culture!
- High-impact team building events to destinations like Corsica, Marrakesh, Djerba, …
- An opportunity to be a part of the team that is large enough to have established processes and success, but also lean enough for you to have a tangible and immediate impact on the organisation’s success!
📍 Barcelona- Spaces Passatge Mas de Roda Barcelona, Poblenou neighborhood
🏢 Hybrid model: minimum 2 days/week onsite after the trial period
Recruitment process🏢 Hybrid model: minimum 2 days/week onsite after the trial period
- Call or visio with a Talent Acquisition Manager
- On-site meeting with Fernando, Sales Executive - Spanish Market (1 hour) and cultural fit with one or two members of the team
- Visio with Giorgia, our Chief Sales & Marketing Officer
Does this opportunity to accelerate your career in a global scale-up appeal to you? Let’s talk! We’d love to hear your story!
At Diabolocom, diversity and inclusion are in our DNA. All qualified applicants will receive equal consideration for employment without regard to color, language, religion, sex, sexual orientation, gender identity, national or social origin, opinion disability, age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Skills Required
- At least one year of experience in a similar sales development position
- Demonstrable sales results
- Experience prospecting and developing relationships by phone
- Ability to write and prepare effective presentations
- Ability to create engaging LinkedIn articles
- Strong interest in sales and customer satisfaction
- Ability to meet objectives and deadlines
- Strong interpersonal and communication skills with technical, operational, and C-level contacts
- Curiosity and autonomy
- Excellent spoken and written English and Spanish
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The Company
What We Do
Diabolocom offers an AI-powered, cloud-based customer experience platform that integrates with CRMs, providing contact center solutions to automate tasks, improve agent productivity, and enhance customer interactions.
