SDR Manager

The SDR Manager at Staffbase will play a critical role in driving the growth and success of our sales development team. We are seeking a highly motivated and experienced SDR Manager to join our dynamic sales team. You will be responsible for managing and mentoring a team of Sales Development Representatives (SDRs) who are focused on pipeline generation. Your primary goal will be to drive the team's performance, exceed targets, and contribute to the overall revenue growth of the company.

Joining Staffbase as a SDR Manager offers an exciting opportunity to be part of a rapidly growing company that is transforming employee communication and engagement. You will have the chance to manage and develop a high-performing sales development team while contributing to the overall success of the organization.

Important: This is a hybrid role. Core in-office days in our NYC (Tribeca) co-working space are Tuesdays-Thursdays, and it is expected that folks will be in the office a minimum of 3 days per week during core days. 

What you’ll be doing 

• Lead and inspire a team of Sales Development Representatives to achieve and exceed pipeline generation targets 
• Develop effective sales strategies for both inbound and outbound efforts that maximize team productivity and success 
• Coach and mentor SDRs to improve their prospecting, qualification, and outbound/inbound sales skills, ensuring consistent improvement in performance and results
• Create clear performance expectations, conduct meaningful 1:1s, establish growth paths, and deliver constructive feedback 
• Cross collaboration with sales and marketing teams to align strategies and optimize lead generation efforts, ensuring a seamless handoff of qualified leads to the SDR team
• Meticulously monitor and analyze team performance metrics and key performance indicators (KPIs) and identify areas for improvement, trends, and implement corrective actions as necessary
• Partner with sales operations to ensure effective lead tracking, reporting, and CRM data management 
• Stay updated on Staffbase's products, industry trends, market conditions, and competitor activities to identify new business opportunities and potential areas of growth
• Foster a positive and collaborative team culture that encourages learning, sharing best practices, growth, and innovation
• Support the recruitment and onboarding of new SDRs, providing comprehensive training for their success 

What you need to be successful

• Proven experience as a Sales Development Representative (SDR) or similar IC sales role
• Previous experience in a managerial or team lead position, preferably in a B2B SaaS environment 
• Strong track record of meeting or exceeding targets and driving revenue growth
• In-depth knowledge of sales techniques and best practices, with a focus on outbound prospecting 
• Excellent leadership and people management skills, with the ability to motivate and inspire a team
• Strong understanding of sales processes, lead generation techniques, and sales methodologies
• Relationship-building abilities that blend active listening, authentic communication that enables you to connect meaningfully with org-wide with team members, cross-functional partners 
• Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions
• Proficiency in CRM software, sales tools, and other relevant sales and marketing technologies
• Self-motivation and resilience, with the ability to thrive in our dynamic startup environment 

What you'll get

• Competitive Compensation - we offer attractive salary packages including LTIP (Long Term Incentive Plan)
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608
• Growth Budget - all employees get a yearly budget for external training of $1100
• Recharge - 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August to enjoy a summer break (Recharge Fridays)
• Wellbeing - Monthly Wellbeing Allowance ($40 USD), from fitness to mental health, hobbies to relaxation
• Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
• Team Building - Regular team and office events including the yearly Staffbase Camp
• Volunteer Day - you’ll get one day off per year for supporting a social project
• Employee Referral Program - one of your friends is a fit for one of our full-time openings? Refer them and get a referral bonus paid

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York City. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Staffbase's total compensation package for employees. Pay Range: $90,000 - $115,000 base salary per year. Other rewards may include commissions and program-specific awards. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays and paid time off (PTO).