SDR Manager, SLED

About the Role
As a SLED SDR Manager at NinjaOne, you will play a key role in driving GTM success within our public sector vertical. You'll lead a team focused on generating qualified pipeline within the SLED space. This is a high-impact leadership position where you'll hire, coach, and grow a team of SDRs, while partnering closely with Sales and Marketing to shape strategy and execution.
We're looking for someone who understands the nuances of selling into the public sector and can help SDRs navigate complex buying cycles, build pipeline through smart outbounding, and convert high-quality demos for our Account Executives.
Location: Hybrid in Austin, TX - In office Monday, Tuesday, and Thursday each week, with additional days as needed
What You'll Be Doing

• Hire, onboard, and lead a high-performing team of SDRs focused on the SLED vertical
• Train and develop team members on product knowledge, value-based messaging, and SLED-specific sales strategies
• Drive consistent pipeline generation and demo attainment through proactive outbound efforts
• Monitor KPIs and provide coaching to improve performance across individuals and the team
• Collaborate with Marketing to develop campaigns tailored to public sector prospects
• Leverage Salesforce and Salesloft to track activity, engagement, and outcomes
• Celebrate wins, incentivize performance, and foster a strong team culture
• Provide weekly reporting on team performance and pipeline contribution
• Ensure SDRs are aligned with the unique requirements and compliance considerations of Public Sector prospects
• Own hiring, performance reviews, career development, and retention for your team
• Other responsibilities as needed to support GTM success

About You

• Proven experience selling into or supporting the SLED vertical is required
• 2+ years of experience managing an SDR team in SaaS
• Minimum 1 year of experience as an SDR or similar outbound sales role
• Demonstrated success hitting and exceeding pipeline goals through outbound sales
• Experience coaching SDRs on messaging, objection handling, and qualification
• Track record of hiring and developing top talent
• Comfortable analyzing data and using it to guide strategy and performance
• Strong cross-functional communicator, especially with Sales and Marketing
• Highly organized, detail-oriented, and proactive in managing multiple priorities
• Salesforce and Salesloft experience a plus
• Values-aligned with NinjaOne: curious, kind, humble, and growth-oriented

About Us
NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity while reducing risk and IT costs. NinjaOne is consistently ranked #1 for its world-class support and is the top-rated software on G2 in seven categories, including endpoint management, remote monitoring and management, and patch management.
What You'll Love

• A collaborative, kind, and curious community
• Flexibility with a hybrid remote setup
• Comprehensive benefits: medical, dental, vision
• 401(k) to support your financial future
• Unlimited PTO to support work-life balance
• Career growth opportunities and internal mobility

Additional Information

• This position is NOT eligible for Visa sponsorship
• Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside the city proper or are willing to self-relocate.

NinjaOne is an equal opportunity employer. We are committed to building an inclusive and diverse team and welcome applicants from all backgrounds.
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