Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we’ve helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail.
At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do, and traces back to our beginning.
As a member of the team, you can expect to:
- Make a difference through your work – You’ll be proud to tell your family and friends about what you do.
- Gain significant career experience only obtained within a fast-growing organization – Entry-level roles through executive leadership.
- Feel fulfilled and have fun – We work hard but make the time to build meaningful relationships and celebrate the wins.
As a member of an agile software development team, you are focused on quality engineering best practices to meet and exceed internal and external client expectations. In this position, you will perform the analysis, design, and documentation along with the development of automation solutions supporting integration, performance, load, and end-to-end testing. You will work with Development, QA, and DevOps to integrate automated solutions to validate software builds as automated acceptance tests within the CI/CD pipelines. These include but are not limited to, tasks assigned during sprints, research POC, and validate new technologies within the scope of automation.
What You Get To Do Everyday:
- Develop automated software solutions that validate defined usability, maintainability, scalability, and reliability requirements.
- Take ownership of assigned work, monitor, and maintain the health of solutions generated.
- Increase operating efficiency and adapt to new requirements.
- Author small and well-defined automated programming solutions.
- Code, test, and debug programs as outlined by a system’s technical and functional requirements.
- Create and maintain automated integration tests, performance tests, load tests, and document testing procedures.
- Provide task breakdowns, identify dependencies, and provide effort estimates.
- Identify software issues and communicate problems with the team.
- Provide an automated solution where value in manual tests has been identified
- Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
- Polished professional with demonstrated IT experience and strong communication skills that can rapidly gain and maintain credibility with business leaders and colleagues.
- Excellent verbal and written communication and effective listening skills required.
- Experience with source code management such as Visual Studio Online or Gitlab.
- Thorough understanding of Web Services protocols such as REST, SOAP and API design for extensibility and portability.
- Understanding of responsive design, web accessibility.
- Knowledge of DevOps and cloud-based compute, storage, and communication patterns.
- Knowledge of current software engineering trends, best practices and standards.
- Knowledge in modern frameworks such as Angular, Angular.js, Vue, or React.
- Knowledge with JavaScript (Node, React, Redux), HTML, and CSS.
- Knowledge of Microsoft tools and technologies including .Net, ASP.Net, C#, and SQL
- Bachelor’s degree in computer engineering, computer science, or a related field highly preferred or equivalent business experience
- Two years or more of work experience in the technology industry
- Two years or more of work experience designing and implementing large-scale distributed systems
- Experience working with all core software development activities, including requirements gathering, design, construction, and testing.
- Expertise and knowledge of formal SDLC models and methodologies, including Lean, Agile, or Scrum WebDriver and other types of automation.
- Experience working with application interface design, modeling, and implementation
- Knowledge and understanding of RESTful APIs
- Experience working in agile and/or iterative project management methodology
- Experience working in Azure, AWS, or similar cloud platform
- Experience in a SaaS-delivered enterprise organization.
- Experience in managing cloud-centered technology services.
- Experience in managed services or consulting services.
- Comprehensive compensation package
- Comprehensive benefits package
- 401k
- PTO
- Health & Wellness Days
- Paid Volunteer Time Off
- Continuing education and training
- Hybrid or remote work schedule
- Paid Parental Leave
Skills Required
- Bachelor's degree in computer engineering, computer science, or related field (or equivalent experience)
- Two years or more of work experience in the technology industry
- Two years or more of experience designing and implementing large-scale distributed systems
- Experience with core software development activities: requirements gathering, design, construction, and testing
- Expertise with formal SDLC models and methodologies (Lean, Agile, Scrum) and test automation (WebDriver and other automation)
- Experience with application interface design, modeling, and implementation
- Knowledge and understanding of RESTful APIs (and web services protocols such as SOAP) and API design
- Experience working in agile or iterative project management methodology
- Experience working in Azure, AWS, or a similar cloud platform
- Experience with source code management such as Visual Studio Online or GitLab
- Knowledge of modern front-end frameworks (Angular, Angular.js, Vue, React)
- Knowledge of JavaScript (Node, React, Redux), HTML, and CSS
- Knowledge of Microsoft tools and technologies including .NET, ASP.NET, C#, and SQL
What We Do
Since 1980, the Crisis Prevention Institute has helped millions of individuals begin a journey of positive, supportive, and empathic caring for people of all ages. • We believe in the power of empathy, compassion, and meaningful connections. • We consider personal safety and security the antidotes to fear and anxiety; and that listening leads to understanding. • We know when those who care for others feel prepared and confident in their abilities, they can make the world a better place. CPI’s crisis prevention training gives professionals the confidence to prevent and respond to workplace violence. With a focus on healthcare, education, human services, and dementia care, CPI sets the standard for best practices in evidence-based workplace violence prevention. Our training is designed to support the safety and well-being of both staff and those in their care. We teach the skills that help professionals de-escalate verbal and physical crises in the workplace, with an array of solutions that address the full spectrum of risk levels. Solutions Nonviolent Crisis Intervention® Training: Nonviolent Crisis Intervention Training focuses on verbal de-escalation and early intervention, giving staff an effective framework for decision making and problem solving, as well as teaching safe disengagements and physical interventions that can be implemented with the least use of force, providing the safest environment for all parties involved. Verbal Intervention™ Training: This program is ideal for organizations that have a hands-off policy, and for staff members who don’t experience higher risk situations requiring physical interventions, instilling the confidence and skills to verbally respond to disruptive behaviors, and prevent further escalation. To learn more about CPI and our full offering of industry-leading solutions, visit us today at crisisprevention.com.
