Who we are
Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024!
Job Snapshot
MindTickle Storage team's mission is to provide a world-class storage experience to developers that is reliable, scalable, compliant, and easy to use in a cost-efficient way.
-Oversees the entire lifecycle of database infrastructure.
-Addresses data governance and compliance needs.
-Promotes and enforces best practices and standardization.
-Constructs infrastructure that benefits application development in terms of storage requirements.
DBA team is actively developing in-house storage solutions, including a data access layer and CDC pipeline. Additionally, they leverage enterprise-level databases such as Couchbase and Elasticsearch, as well as managed database services like Amazon RDS, DynamoDB, and Elasticache, to support the infrastructure that powers MindTickle.
Our current database infrastructure has 5 types of databases, 4 core services, and 5 types of data connectors deployed on 180+ instances on production, having close to 50TB of primary data and growing 2.4x per year. The infrastructure serves more than a billion requests per day and is growing 1.6x per year.
What’s in it for you?
- Having worked on MySQL as a primary database, expected experience on :
- Performance Tuning and Capacity Management.
- Backup, DR, Group Replication, and HA.
- Monitoring and observability (Monitoring tools like Datadog & Garafana).
- Experience in Infrastructure automation (Terraform/Ansible).
- Understand database best practices.
- Infrastructure as Code (IaC): Manage and enhance our IaC tools and pipelines for database deployment, recovery, backup, and migration across all databases
- Performance Monitoring: Develop and maintain instrumentation and dashboards to ensure the performance and reliability of our databases.
- Proactive Health Audits: Regularly audit database health metrics to prevent production outages and plan for scaling and maintenance activities.
- Access Control: Establish, manage, and enforce access control, roles, and permissions for database users and applications.
- AWS Cloud Management: Monitor and automate AWS cloud notifications, including database updates, upgrades, EC2 maintenance, and node failover.
- Security Oversight: Own and implement security measures to harden database nodes and access.
- Cross-Team Collaboration: Collaborate with other teams to support database operations, migrations, client upgrades, and performance optimization.
- Performance Metrics: Generate reliable metrics for database performance, compliance, and SLAs on a regular basis.
- Cost Reporting: Create, maintain, and review reports and dashboards detailing overall database costs and costs per service and team.
- Reliability Tools: Design, develop, and build tools to enhance the reliability, availability, and scalability of our database infrastructure.
- Resilience Enhancements: Design and implement enhancements to production systems, prioritizing resilience to achieve and exceed Service Level Objectives (SLOs).
- Infrastructure Automation: Automate key infrastructure components to streamline operations.
- Architectural Leadership: Influence, design, and introduce new standards and methods for large-scale enterprise systems.
We’d love to hear from you, if you:
- Have 4-8 years of hands-on experience in managing and provisioning on-prem MySQL databases.
- Possess proficiency in AWS cloud platform services and features.
- Have Knowledge of or willingness to learn additional database platforms such as Postgres, Couchbase, Elasticsearch, Redis, and Kafka.
- Obtain Strong communication and collaboration skills to work effectively with diverse teams and clients.
- Own a customer-centric mindset to understand and meet the needs of our clients.
Our culture & accolades
As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.
Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.
Mindtickle is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.
Top Skills
What We Do
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness.
With Mindtickle, revenue and sales leaders can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage buyers and drive growth. Companies across a wide range of industries use Mindtickle's innovative capabilities for onboarding, training, bite-sized mobile updates, gamification-based learning, call recording, coaching and role-play to ensure world-class sales performance.
