- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $104,250-139,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:Job Family Specific Responsibilities:
- Manage escalated Configura tickets and actively participate in associated meetings
- Own and optimize program budgeting, forecasting, and delivery using Agile practices
- Guide software design, testing, integration, and support across multiple regions
- Facilitate cross-functional planning sessions including Big Room Planning and POA Meetings
- Participate in SDA Monthly and Quarterly All Hands, and other strategic forums
- Oversee tool development, including Parametric Graphical Configuration and CET-Designer platforms
- Monitor performance metrics and KPIs to ensure delivery meets financial and operational goals
- Collaborate with product management, program management, global project engineering, Solution development, R&D and other stakeholders to plan program deliverables, priorities, and resource needs.
- Lead full lifecycle of new product development across engineering, solution development, and global product teams
- Act as the key liaison between software teams, product departments, and business stakeholders
- Collaborate with users to understand and translate needs into actionable requirements
- Evaluate business impact of proposed changes through data modeling and Agile methods
- Lead reviews of customer standards to assess integration and specification alignment
- Deliver high-impact technical presentations to internal and external audiences
- Participate in Process Alignment Meetings and contribute to RACI sessions for cross-team coordination
- Provide clear guidance on project prioritization in line with strategic goals
Key Responsibilities:
- Develop and maintain tools (Parametric Graphical Configuration, Dematic software products, and industry products) and solution (application and integration of IT) expertise and serve as a tool consultant serving engineering, product development, management, solution development, and Dematic customers.
- Bring together component subsystems into a whole and ensuring that those subsystems function together as a solution.
- Provide oversight of sales opportunities involving the use of tools to improve Dematic’s closing rate insuring the best customer solutions at the lowest cost.
- Plans and executes work plans that define project scope, objectives, budget and schedule.
- Lead reviews of customer tools and application standards to determine the application and integration requirements.
- Develop presentations to communicate complex tool solutions using principles, theories, and industry experience to Dematic customers.
- Review project offerings to mitigate risk by insuring the tool specifications are correct and the customer requirements are met.
- Work quickly and precisely while under pressure to confidently formulate clear, meaningful answers to customer questions… “Think on your feet” mentality.
- Communicate complex principles to team members, management, and customers, with ease and credibility.
- Provide an intellectual atmosphere conducive to the stimulation and interchange of ideas.
- Initiate clever and imaginative ideas to meet customer requests, generate opportunities, and to create Dematic value.
- Judiciously carry out assignments even if direction is not clear.
- Support Dematic efforts to develop Business and market Material Handling Solutions.
- Performs advanced areas of work for the professional field.
- Applies advanced skills to resolve complex problems not covered by existing procedures or practices independently.
- Displays a high level of critical thinking in bringing successful resolution to high-impact, complex, and/or cross-functional problems.
Education:
- BS/BA or advanced degree in Computer Science, Engineering, or related field
- Formal training in communication, sales, and IT highly desirable
- LEAN certification preferred
- PSPO certification or other Agile credentials a strong plus
- 5–10 years of experience in software and tool development within the Material Handling industry
- Advanced knowledge of material handling solutions, automation, and IT integration
- Experience collaborating with R&D to commercialize technical products
- Proficiency in JIRA, Confluence, Power BI, CAD, CET-Designer, and related platforms
- Skilled in AutoCAD file interpretation and design standards
- Strong business acumen including cost analysis and proposal development
- Exceptional written and verbal communication; proven ability to manage large global teams
- Deep understanding of multicultural business environments and stakeholder management
Knowledge:
- Strong functional knowledge of software, controls, mechanical hardware as it relates to Material Handling Solutions for the manufacturing and distribution industries.
- Functional knowledge of automated Material handling Systems as it relates to integration of operation principles, products, and IT.
- Good understanding of financial analyses necessary to build a business case.
- Effective listener and communicator.
- Skilled in problem solving techniques.
- Effective management skills.
- Demonstrates and applies comprehensive knowledge of field of specialization to the successful completion of complex assignments.
- Demonstrates advanced knowledge of concepts, practices, and procedures of particular area of specialization.
- Demonstrates significant knowledge of organization's business practices and issues faced and contributes to problem resolution of those issues.
Experience:
- 10-15 years of successful tool development experience in and around the Material handling Industry.
- Experience in Agile and SCRUM methodologies.
- Experience in the project engineering and design arena.
Team management and leadership:
- Provide leadership support to ensure team successfully delivers on expectations.
- Recruit, retain, and mentor a high-performing global team
- Foster a positive team culture, drive engagement, and ensure alignment with Dematic values
- Conduct Team and FTE 1:1s, performance reviews, and goal-setting sessions
- Oversee time-off requests and Tempo time approvals
- Support professional growth through development plans and coaching
- Proactively manage team resources, including outsourcing strategies as needed
- Cultivate regional support and engagement for datasets and engineering tools
Key Working Relationships
- Primarily intra-organizational contacts and vendor contacts.
Travel: 20%
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What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries.
We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers.
Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry.
With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis.
No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally.
Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
