Scrum Master/Project Manager (Marketing ART Operations)

Overview:

Provides servant-leadership and mentorship to multiple agile teams through effective application of Agile principles and frameworks including Scrum and Kanban.  Strengthens understanding of effective practices, theories and techniques to support continuous improvement.  Educates and coaches teams to create an environment that fosters self-organization, cross-functionality, collaboration, conflict resolution, transparency and continuous improvement.  Visualizes, communicates and radiates team information to keep their work and impediments visible to stakeholders.

Primary Responsibilities:

• Utilize a broad knowledge base of agile practices including user stories, PI planning, story pointing, and retrospectives to help create high performing teams.
• Encourage a continuous improvement culture for individuals within the agile teams, constantly discovering better ways of working, through transparency, collaboration, and retrospectives.
• Curate team-level coaching content used to guide teams regarding agile practices.
• Facilitate meetings with the teams for purposes of idea generation, sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, problem-solving and alignment.
• Help the teams gain transparency into their workflow through appropriate use of information radiators.
• Address blocking issues that are beyond the teams’ authority, or require support from other teams, so the teams remain focused on achieving their goals.
• Work with other Agile Leaders to increase the effectiveness of the application of Agile within the organization.
• Provide mentorship to less experienced Scrum Masters.
• Seek and host a variety of individual and team learning opportunities, such as communities of practice, conferences, meetups, reading and classroom training.
• Complete other related duties as assigned.

Managerial/Supervisory Responsibilities:

While not having direct management responsibility, the position manages activities through influence, accountability and ownership, functioning in an agile environment.

Education and Experience Required:

Bachelor’s degree and a minimum of 4 years’ experience as a member of an agile team, including a minimum of 2 years’ Scrum Master experience, or in lieu of a degree, a combined minimum of 8 years’ higher education and/or work experience, including a minimum of 4 years’ experience as a member of an agile team, including a minimum of 2 years’ Scrum Master experience

Intermediate to advanced level Jira experience

Strong project management skills

Education and Experience Preferred:

Depth of knowledge in at least two technology team roles (project manager, user experience, business analyst, developer, testing, deployment)

Prior experience fostering team self-organization and continuous improvement

Knowledge of Agile and Lean principles and practices

Experience developing/managing digital capabilities

Understanding of Design Thinking principles

Strong verbal and written communication skills

Prior experience leading through influence

Experience in Confluence and/or Target Process

Physical Requirements:

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $97,869.52 - $163,115.87 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationBuffalo, New York, United States of America