Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
Scrum Master Opportunity – CRM Transformation Program
We are seeking a seasoned Scrum Master to lead a large-scale, complex CRM transformation initiative. This role is critical to driving the evolution of how the organization interacts with Salesforce, as part of a broader migration to an internal platform.
Key Responsibilities
• Lead Agile delivery for a major CRM transformation program, focused on reimagining business interaction with Salesforce.
• Drive execution across large, complex initiatives, ensuring alignment between business and technical teams.
• Potentially manage up to two concurrent workstreams, ensuring successful delivery and coordination.
• Act as both Scrum Master and Project Manager, wearing multiple hats to support end-to-end delivery.
• Facilitate Agile ceremonies, remove impediments, and maintain team velocity.
• Partner closely with business stakeholders, requiring strong communication and stakeholder management skills.
• Leverage AI-enabled tools to improve delivery efficiency and team productivity.
Required Qualifications
• Strong, hands-on experience in Agile (Scrum) environments — strictly Agile (no Waterfall background).
• Proven ability to lead high-visibility, large-scale programs with multiple dependencies.
• Demonstrated experience driving delivery with high energy, ownership, and accountability.
• Strong interpersonal skills with a track record of effective business engagement.
• Experience with Salesforce platforms and/or pharmaceutical industry is highly preferred.
• Background that includes Business Analyst (BA) capabilities is a plus.
Ideal Candidate Profile
• A high-energy, delivery-focused Scrum Master who thrives in complex environments.
• Comfortable navigating ambiguity and driving outcomes in evolving programs.
• Experienced in balancing Scrum leadership with traditional PM responsibilities.
• Strong collaborator who can influence without authority and align cross-functional teams.
Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Candidate Privacy Policy
Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:
- What information we collect during our application and recruitment process and why we collect it;
- How we handle that information; and
- How to access and update that information.
Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.
Orion Innovation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Orion Innovation and has not been reviewed or approved by Orion Innovation.
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Wellbeing & Lifestyle Benefits — Orion highlights health and well-being initiatives such as fitness, mindfulness, and flexibility/remote options, reinforced by recognition like Cigna’s Healthy Workforce Designation. Flexibility via hybrid/remote work is positioned as a consistent part of the overall rewards experience.
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Fair & Transparent Compensation — Pay is characterized as moderately satisfactory overall, with pockets where compensation is viewed as fair, particularly for some software engineering and certain U.S. roles. Public snapshots also indicate that competitiveness can be stronger in specific markets and functions.
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Career-Linked Recognition & Rewards — Performance-linked outcomes are implied through mentions that hikes can be good when performance is demonstrated. Learning and development programs are also emphasized as part of the broader value proposition tied to career growth.
Orion Innovation Insights
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What We Do
Orion is a leading digital transformation and product development services firm. Headquartered in Edison, NJ, we have a global team of 6,200+ associates, with engineers in 14 major delivery centers across North America, Europe, Asia Pacific and Latin America. For over 25 years, Orion has been solving complex business problems for our clients. Our transformative business solutions are rooted in digital strategy, experience design, and engineering, empowering our clients to operate with agility at scale. Our mission is to serve as an agile and trusted partner for business transformation initiatives, providing deep emerging technology, experience design, and domain expertise. Our business has more than tripled over the last three years. We have grown aggressively both organically and inorganically, adding new clients, complementary skills, domain expertise, and strengthening our global footprint.
