The Role
The Scrum Master guides the team in Agile practices, ensures adherence to Scrum principles, facilitates discussions, and fosters a trusting environment while coaching the team to higher maturity levels and supporting backlog management.
Summary Generated by Built In
Essential Functions of the Job:
·
Guides the team in the use of Agile/Scrum practices to ensure value and customer satisfaction
·
Leads the team on self-organizing to fulfill the Agile/Scrum framework
·
Ensures Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls
·
Assesses the Scrum Maturity of the team/organization and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team/organization
·
Facilitates discussion to identify alternatives or different approaches, enable decision-making,
·
Embraces new tools and techniques to manage oneself and a team
·
Enables an environment of trust where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of problem solving
·
Facilitates delivery without coercion, assigning, or dictating the work
·
Assists with internal and external communication
·
Enables disclosure and transparency to the business about development and grows business trust
·
Supports and educates the Agile team’s Platform Owner, especially with respect to grooming and maintaining the platform backlog
·
Provides support to the team using a servant leadership style whenever possible
Analytical/Decision Making Responsibilities:
The role requires a strong analytical acumen. The role additionally requires consultative questioning, influence management and critical thinking skills to understand a current problem or incident and recommend viable solutions that are both effective and supporting the value to the business.
Knowledge and Skills Requirements:
·
Scrum Master certification (CSM, PSM I) required/ (CSP, PSM II) a plus
·
Experience executing the Scrum Master role for a minimum of one year in a software development team, diligently applying Scrum principles, practices, and theory
·
Excellent facilitation, situational awareness, and conflict resolution skills
·
Knowledge of burndown techniques, retrospective formats, bug bashing,
·
Experience working with Agile oriented User Stories, ATDD, TDD, continuous integration, continuous and automated testing
·
Previous experience as a team lead
·
Excellent communication and mentoring skills
·
Knowledge of ServiceNow is a plus
·
Experience in Cloud projects (preferably on Azure) and knowledge of infrastructure (servers, networking, Active Directory, etc.) is required.
Ability to:
·
effectively communicate with all levels of the organization globally
·
demonstrate analytical and problem-solving skills
·
work on multiple overlapping projects
Supervision Responsibilities:
Works as a leading member of an Agile delivery team
Other Requirements:
The role may also require the periodic allocation of additional time on the job to support multiple demands and escalating issues and some travel to support change or planned project activities.
Job Requirements:
Education:
• College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences
Experience:
• Approximately 3 to 5 years of experience in a development team role.
• Able to exhibit a progression of increasingly complex job responsibilities during the period.
Certification Requirements :
• Scrum Master certification (CSM, PSM I) required/ (CSP, PSM II) a plus
Requirements
Essential Functions of the Job:
·
Guides the team in the use of Agile/Scrum practices to ensure value and customer satisfaction
·
Leads the team on self-organizing to fulfill the Agile/Scrum framework
·
Ensures Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls
·
Assesses the Scrum Maturity of the team/organization and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team/organization
·
Facilitates discussion to identify alternatives or different approaches, enable decision-making,
·
Embraces new tools and techniques to manage oneself and a team
·
Enables an environment of trust where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of problem solving
·
Facilitates delivery without coercion, assigning, or dictating the work
·
Assists with internal and external communication
·
Enables disclosure and transparency to the business about development and grows business trust
·
Supports and educates the Agile team’s Platform Owner, especially with respect to grooming and maintaining the platform backlog
·
Provides support to the team using a servant leadership style whenever possible
Analytical/Decision Making Responsibilities:
The role requires a strong analytical acumen. The role additionally requires consultative questioning, influence management and critical thinking skills to understand a current problem or incident and recommend viable solutions that are both effective and supporting the value to the business.
Knowledge and Skills Requirements:
·
Scrum Master certification (CSM, PSM I) required/ (CSP, PSM II) a plus
·
Experience executing the Scrum Master role for a minimum of one year in a software development team, diligently applying Scrum principles, practices, and theory
·
Excellent facilitation, situational awareness, and conflict resolution skills
·
Knowledge of burndown techniques, retrospective formats, bug bashing,etc.
·
Experience working with Agile oriented User Stories, ATDD, TDD, continuous integration, continuous and automated testing
·
Previous experience as a team lead
·
Excellent communication and mentoring skills
·
Knowledge of ServiceNow is a plus
·
Experience in Cloud projects (preferably on Azure) and knowledge of infrastructure (servers, networking, Active Directory, etc.) is required.
Ability to:
·
effectively communicate with all levels of the organization globally
·
demonstrate analytical and problem-solving skills
·
work on multiple overlapping projects
Supervision Responsibilities:
Works as a leading member of an Agile delivery team
Other Requirements:
The role may also require the periodic allocation of additional time on the job to support multiple demands and escalating issues and some travel to support change or planned project activities.
Job Requirements:
Education:
• College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences
Experience:
• Approximately 3 to 5 years of experience in a development team role.
• Able to exhibit a progression of increasingly complex job responsibilities during the period.
Certification Requirements :
• Scrum Master certification (CSM, PSM I) required/ (CSP, PSM II) a plus
Benefits
Shift allowances, food coupons,
Skills Required
- Scrum Master certification (CSM, PSM I) required
- Experience executing the Scrum Master role for a minimum of one year
- Excellent facilitation, situational awareness, and conflict resolution skills
- Experience working with Agile oriented User Stories, ATDD, TDD
- Experience in Cloud projects (preferably on Azure)
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The Company
What We Do
Etech Global Services is a provider of comprehensive business process outsourcing and omnichannel customer engagement solutions, specializing in contact centers, data analytics, and technology services.
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