Scrum Master

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.  Come join the excellence!

Overview

The Project Management area is responsible for leading a team, typically cross-functional teams, to achieve project goals and requirements. Work with project teams and stakeholders to plan, execute, monitor, and control the project. Manage resources, budget, cost, time, quality, risks and other constraints.

Responsibilities

We are seeking an experienced Scrum Master with a proven track record of execution and driving Agile transformations within global organisations. The ideal candidate will be passionate about fostering high-performing teams, guiding Agile adoption, and delivering customer-focused solutions.
 

The Scrum Master is expected to pursue self-improvement, mentoring, innovation and the promotion of best practice to enhance the productivity and effectiveness of projects executed by the Project Planning & Delivery Team. As part of a vibrant and entrepreneurial working culture you will be assessed on your creativity and ability to contribute beyond the formal definition of your role.
•    Facilitating Scrum events as required such as daily Scrums, Sprint Planning, Sprint Review and Sprint Retrospectives.
•    Championing techniques for effective Product Backlog management while working with the Product Owner to ensure the Product Backlog is arranged to maximise business value.
•    Tracking and reporting deliverables (including exception reporting) to stakeholders, consistently and in an appropriate format to allow stakeholders to make informed business decisions.
•    Managing dependencies with various development teams, working closely with other scrum masters to ensure alignment to achieve the project goals
•    Advocating Scrum with the wider business, ensuring scrum is understood, clearly articulating the interactions with the team that are helpful and those that aren’t.
•    Coaching the development team in self organisation and cross-functionality.
•    Proactively seeking information from external sources and removing impediments, enabling the Scrum Team to achieve the communicated Sprint goals.
•    Collaborating with the development team to ensure an agreed documented definition of done is implemented.
•    Training and mentoring other Scrum Masters regarding the theory and implementation of Scrum, including the three pillars transparency, inspection and adaptation.
•    Communicate consistently to the Executive leadership team providing an empirically transparent view of the team’s delivery capability such as capacity and velocity.
•    Proactively negotiate with support where delivery outcomes may impact support processes or resources required to continue to support applications effectively.
 

Qualifications

Experience:

• Demonstrated experience working on software development projects, with a deep understanding of the software development lifecycle, technical delivery, and collaboration with development teams.
• Proven ability to facilitate Agile practices within software engineering environments, ensuring alignment between business requirements and technical solutions.
• Experience working with financial institutions, including exposure to card payments, alternative payment methods, and payment processing systems.
• Familiarity with regulatory requirements, compliance standards, and security considerations relevant to financial services and payment technologies.

Qualifications:

• Demonstrated professional experience of two or more years with practicing Agile techniques in a dynamic business environment.
• Demonstrated proven experience removing development team impediments.
• Demonstrated professional experience enacting change that increases the productivity of development teams.
• Demonstrated experience with reporting techniques for Scrum teams.
• Effective leadership, interpersonal and communication skills.
• Ability to gain respect and create a sense of community amongst the members of the Project teams.

Education and Certifications:

• Certified ScrumMaster.
• Tertiary qualifications in computer science, business or management will be looked upon favorably.

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.