Scrum Master

Who We Are - Motivated by Purpose. Powered by Clinical Expertise.

Founded in 1983, we’re a clinically-driven, tech-enabled utilization management company offering expert clinical reviews, regulatory guidance, and actionable insights to healthcare organizations.

Excellence starts with our people.

Why Join MRIoA?

We provide:

• Top-Tier
Benefits & Support - We invest in you—through competitive compensation, comprehensive benefits, continued education, and flexible work options.
• A Tech‑Driven
Culture with Heart - We are a clinician-guided, tech-driven utilization management company with a culture that is approachable, collaborative, and dedicated to excellence.
• Growth Opportunities - Whether you’re a care reviewer, clinician, or operations specialist, you’ll have access to meaningful development and mentorship

MRIoA’s health care benefits provide coverage when it’s needed — with a focus on programs that support and encourage healthy living and your overall well-being.

Our benefits include:

• Fully remote
• Medical
• Dental
• Vision
• Paid Time Off (PTO)
• Paid Sick Leave (PSL)
• Paid Holidays
• Profit Sharing
• 401(k) Savings Plan
• Short-Term and Long-Term Disability
• Tuition and Scholarship Assistance
• Voluntary Life Insurance
• Pet Health Insurance

Position Summary

We are seeking a Scrum Master with deep expertise in software engineering, agile delivery, and people management to lead design, development, and implementation of scalable, cloud-native technology solutions. This role combines technical leadership, team management, and delivery accountability, driving engineering excellence across the full lifecycle — from architecture and design through release and operations. You will partner closely with product, architecture, IT, and business/operations leaders to deliver innovative, compliant, and high-performing solutions to market.

The ideal candidate is an accomplished leader with a technology background who can roll up their sleeves with React, Node.js, SQL Server, etc. in Azure while guiding teams through complex architectural decisions involving microservices, micro frontends, microapps, BFF (Backend-for-Frontend) layers, and event-driven systems. This person will demonstrate an ownership mindset, a passion for quality, and a strong commitment to delivering business outcomes on time and within budget.

Roles and Responsibilities

Technical Leadership & Design Oversight

• Provide architectural and design oversight, influencing system decisions for scalability, maintainability, observability, and performance.
• Define and enforce coding standards, design patterns, and development best practices across all teams.
• Lead by example with hands-on expertise in React, Node.js, SQL Server, and Azure services.
• Guide the implementation of microservices, micro frontends, microapps, and event-driven architectures, ensuring consistency and interoperability across the ecosystem.
• Partner with DevOps to design and optimize CI/CD pipelines, deployment automation, and cloud infrastructure.
• Lead troubleshooting and defect resolution across the technology stack (frontend, middleware, backend, and database).
• Anticipate potential technical challenges and proactively implement solutions to mitigate architectural and scalability risks.
• Manage and plan technical debt remediation alongside new feature delivery.
• Define and maintain architecture documentation and decision records (ADRs) for continuity and transparency.
• Ensure robust monitoring, logging, and observability are integral to all design efforts.
• Oversee integration with vendor or third-party systems, ensuring security, compliance, and performance alignment.
• Collaborate with internal and vendor teams to develop proofs of concept (POCs) and validate approaches with stakeholders.

Agile Delivery & Project Management

• Serve as Scrum Master for one or more agile teams — facilitating sprint planning, stand-ups, retrospectives, and backlog grooming.
• Partner closely with Product Owners to ensure epics and user stories are well-defined, prioritized, and achievable.
• Manage scope, timelines, and budgets, maintaining clear release roadmaps and predictable delivery cadence.
• Administer and configure Jira to support agile tracking, reporting, and workflow automation.
• Identify and resolve dependencies, risks, and impediments proactively.
• Define and track delivery KPIs (velocity, quality, predictability) to ensure accountability and continuous improvement.
• Align sprint and release planning with broader business and product priorities.
• Collaborate with PMO and governance functions to ensure visibility, transparency, and compliance in delivery processes.

Leadership & Stakeholder Management

• Lead, mentor, and coach a cross-functional team of developers, QA engineers, and technical leads.
• Promote a culture of ownership, accountability, and continuous learning within the engineering teams.
• Communicate complex technical concepts effectively to executives and non-technical stakeholders.
• Partner with architecture, product, and data teams to ensure alignment with the overall technology roadmap.
• Develop and grow internal talent, building a succession pipeline for key technical roles.
• Ensure development goals align with organizational healthcare strategy, including security, privacy (HIPAA), and data protection requirements.

Other Assigned Duties

• Security: Collaborate with IT/IS divisions to ensure adherence to security and data protection standards.
• Regulatory Adherence: Partner with Compliance to maintain conformity with state, federal, and healthcare-specific regulations.
• Quality Assurance: Partner with QA and stakeholders to validate that software meets specifications, performance targets, and user expectations.
• Vendor Management: Coordinate with external development partners to ensure delivery quality and alignment with internal standards.
• Perform other relevant duties as designated.

Work Environment:

Ability to sit at a desk, utilize a computer, telephone, and other basic office equipment is required. This role is designed to be a remote position (work-from-home).

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



This company is a drug-free workplace. All candidates are required to pass a Background Screen before beginning employment. All newly hired employees will take a Drug Screen, as well as agreeing to all necessary Compliance Regulations on their first day of employment. Employees are required to adhere to all applicable HIPAA regulations and company policies and procedures regarding the confidentiality, privacy, and security of sensitive health information.

California Consumer Privacy Act (CCPA) Information (California Residents Only):

• Sensitive Personal Info: MRIoA may collect sensitive personal info such as real name, nickname or alias, postal address, telephone number, email address, Social Security number, signature, online identifier, Internet Protocol address, driver’s license number, or state identification card number, and passport number.
• Data Access and Correction: Applicants can access their data and request corrections. For questions and/or requests to edit, delete, or correct data, please email the Medical Review Institute at HR @ mrioa.com. 

Skills and Experience:

• At least 7 years of full-stack software development experience.
• 3 years of experience in a technical leadership or management role
• Experience designing and delivering microservices and event-driven architectures at scale
• Experience with monitoring and observability tools (e.g., Azure Application Insights, Log Analytics, Grafana).
• Experience with Jira administration and agile project tracking.

Hard Skills

• Knowledge of Database: SQL Server, including performance tuning and schema design.
• Experience with Backend: Node.js, Express.js, RESTful APIs, event-driven systems.
• Proficiency in React, TypeScript, and modern JavaScript frameworks.
• Proficiency with Azure (Functions, App Services, Service Bus, Storage, Azure SQL, CI/CD).
• Knowledge of API design, versioning, and integration strategies for multi-system environments.

Education

• Bachelor’s degree in Computer Science, Engineering, or a related field. 

 Preferred Qualifications

• Certifications such as Certified ScrumMaster (CSM), PMI-ACP, or Azure Architect are a plus.
• Master’s degree in a technical or management discipline