Scrum Master

Scrum Master – Denver, Colorado
Are you ready to help drive the delivery of complex projects to connect millions of customers globally? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as Scrum Master!

Western Union powers your pursuit.
In this role you will facilitate Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint reviews, and sprint retrospectives. You will create and track project plans, bringing the right teams together to ensure deliverables are met. You will gather data and metrics to create project status documentation to show progress towards metrics and KPIs.

Role Responsibilities
 

• Removing impediments or guiding the team to remove impediments by finding the right personnel to drive the solution.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
• Facilitating sprint ceremonies, discussion, decision making, and conflict resolution.
• Assisting with internal and external communication, improving transparency, and radiating information.
• Providing all support to the team using a servant leadership style whenever possible and leading by example.
• Data gathering and assimilation for reporting, project documentation towards key metrics, highlighting trends and anomalies. Developing presentations of project materials for leadership.

Qualifications:

• Excellent interpersonal and communication skills
• Ability to communicate effectively verbally and in writing to non-technical and technical clients
• Understanding of Agile methodology and experience leading Scrum Teams preferred
• Ability to work independently with minimum Supervision
• Demonstrated ability to be flexible / adaptable in exercising judgment in a changing environment
• Proficiency in Excel and other Microsoft technologies (Word, PowerPoint).

• Experience working in a business/IT capacity for a company with financial industry knowledge is a plus
• Project delivery success on collaborative efforts working with outside vendors and other business partners
• PSM I or CSM certifications preferred

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The annual gross base salary range is $75,000-$90,000 per year, which includes a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
 (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – Specific Benefits Include

• Family First Program
• Time off
• Medical, Dental and Life Insurance
• Student Loan Repayment Program
• Tuition Assistance Program

• Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-DP1#LI-hybrid

Estimated Job Posting End Date:

11-28-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.