Scrum Master

Job Description:

Scrum Master

Hybrid

Brighton BN1 4FY

Permanent

£57,000 - £62,000 per annum, depending on experience + bonus and benefits

Full time 37.5 hours per week

We consider all types of flexibility, including locations, hours and working patterns.

We make health happen

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

These are four new Scrum Master roles for Bupa Global, to build capability within the Bupa Global permanent teams; to evolve our ways of working in 2024, and to support being able to deliver at scale for the multiple Value Streams, whilst focusing on improving agile processes, improved productivity and quality.

As Scrum Masters you will manage and facilitate your scrum to improve agile ways of working; helping to remove waste and improve productivity, quality and engagement.

How you’ll help us make health happen:

• Being accountable for the continual development and improvement across multiple scrums for agile processes and ways of working, helping to remove waste and improve productivity and engagement.

• Support scrum masters to effectively facilitate all agile ceremonies assisting the scrums to meet their iteration goals (includes sprint pre-planning and planning, daily stand up’s, sprint retrospective and sprint demos)

• Act as an agile coach to the scrums and scrum master, effectively support each scrum member to ‘be the best that they can be’.

• Assist the Product Owners/Managers to develop and maintain high quality user-stories, backlogs and drive the adoption of better tooling and processes.

• Assist scrum masters to remove impediments and protect the scrum from distractions.

• Contribute to the assessment and validation of solutions, designs, POCs (proof of concept) etc to ensure that end to end solutions are fit for purpose

• Work to appropriate the appropriate standards, development methodologies and strategic architecture frameworks

• Act as a bridge between the business, architecture, and development communities

Key Skills / Qualifications needed for this role:

• Proven commercial experience as a Scrum Master

• You will demonstrate knowledge and experience of Service and Claims, ideally in the insurance industry.

• Proven experience working in an Agile environment and the using agile methods, such as Scrum, Kanban or SAFe

• Strong, proven leadership skills

• Technical knowledge or some familiarity with approaches, tooling and languages (examples could include PLSQL, .net, Python, R, C#, test automation frameworks, Azure Dev Ops, Snowflake etc)

• BCS BA certification or equivalent industry certifications (desired) such as Certified Scrum Master accreditation.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa Global in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Annual performance-based bonus

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [email protected]

Time Type:

Full time

Job Area:

IT

Locations:

Staines - Willow House, Victory House, Brighton