Scrum Master

Posted 4 Hours Ago
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WD17 1TX, Watford, England, GBR
In-Office
Senior level
eCommerce • Fashion • Retail
The Role
The Scrum Master supports a distributed Agile team within a SAFe Agile Release Train. Responsibilities include facilitating Scrum ceremonies, removing impediments, tracking dependencies and metrics, supporting backlog refinement and capacity planning, coordinating with Product Owners and other teams, coaching Agile practices, protecting team focus, and driving continuous improvement and value delivery.
Summary Generated by Built In
TJX Europe

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

What You’ll Discover
  • A collaborative environment that values continuous improvement and transparency  
  • Career development opportunities across a global IT organization  
  • Hands-on experience working in a fast-paced energized team
Job Summary: We are seeking a motivated and experienced Scrum Master to join our team. The ideal candidate will have very strong experience as a Scrum Master and will support fully remote teams working as a SAFe Agile Release Train (ART) with distributed team members globally.This role involves working within TJX’s Global Buying Tools ART, supporting delivery of releases across all geos for our on-prem and cloud-based solutions that facilitate our Buyers when sourcing TJX merchandise.The Scrum Master will be responsible for the day-to-day delivery within a scrum team, ensuring planned commitments are delivered on time and to expected quality.Skills & Knowledge:
  • A Scrum Master is a servant leader on an Agile team and is responsible for educating and coaching their team on Agile processes.
  • The Scrum Master is also responsible for leading continuous improvement initiatives within their team and therefore displays a working knowledge of SAFe, Kanban, Scrum and XP principles.
  • Supports impediment removals and fosters an environment that builds and supports a high performing team.
  • Monitors team progress.
  • Partners with the Product Owner and Product Manager to ensure the product backlog is continuously refined and work is prioritized and scheduled.
  • Accountable for delivering value to the business and stakeholders.
  • Supports the TJX Solution Delivery Process (SDP) while adhering to Compliance guidelines.
  • A Scrum Master typically has experience in at least 1 domain and is assigned to support one team.
Job Responsibilities:
  • Supports team impediment removal and dependency tracking
  • Facilitates Agile team ceremonies e.g., daily standups, reviews, retrospectives
  • Ensures team agreements are in place
  • Drives team iteration commitments and plan to maximize business value delivery
  • Collaborates with other Scrum Masters across the ART as necessary e.g., Scrum of Scrums
  • Coordinates with other teams as necessary, for example Shared Services or DevOps team
  • Key Partner with the Product Owner to ensure product backlog items are refined, prioritized and scheduled
  • Supports estimating activities within the team
  • May support Release Planning
  • Responsible for facilitating capacity planning
  • Reviews metrics to measure team progress and is responsible for achieving baseline KPI
  • Validates time tracking
  • Tracks team objectives using appropriate Agile tools/applications
  • Protects team from external interference
  • Supports ART Readiness/Preparations
  • May provide Flow Board Management if supporting a Kanban team
  • May be an Epic Owner
Minimum Qualifications:
  • Bachelor’s Degree or equivalent delivery skillset, training, or technical work experience (required)
  • Strong number of years’ experience as a scrum master
  • Strong understanding of Agile methodologies and SAFe framework.
  • A mindset for continuous process improvement, driven by a focus on delivering value through efficiency with excellent planning, facilitation, coaching, and mentoring skills.
  • Ability to influence effectively with and without formal authority.
  • Excellent verbal and written communication skills, knowing your audience.
  • Proven success working in a highly collaborative, matrix environment, with a track record of measurable business impact.
  • Experience working in hybrid scrum and waterfall environments.
  • Capability to demonstrate critical thinking and proven track record of positive change.
  • Solid understanding of agile methodology, scrum, SAFe, and agile tools (JIRA, Confluence)
  • Ability to work collaboratively with distributed team members.
As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:

73 Clarendon Road

Location:

EUR Home Office Watford GB

Skills Required

  • Bachelor’s degree or equivalent delivery skills, training, or technical work experience
  • Strong experience as a Scrum Master
  • Strong understanding of Agile methodologies and the SAFe framework
  • Continuous improvement mindset with strong planning, facilitation, coaching, and mentoring skills
  • Ability to influence effectively without formal authority
  • Excellent verbal and written communication skills
  • Experience working in a highly collaborative, matrix environment with measurable business impact
  • Experience working in hybrid Scrum and waterfall environments
  • Critical thinking and a proven record of driving positive change
  • Understanding of Agile methodology, Scrum, SAFe, Jira, Confluence, and Agile tools
  • Ability to collaborate with distributed team members

The TJX Companies, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The TJX Companies, Inc. and has not been reviewed or approved by The TJX Companies, Inc..

  • Healthcare Strength — Health coverage is portrayed as comprehensive for eligible associates, including medical, dental, vision, and broad well-being programs.
  • Retirement Support — A 401(k) with company match and other retirement-related benefits are emphasized as part of the total rewards package.
  • Leave & Time Off Breadth — Paid time off options, including vacation, sick time, and paid parental leave, are available and often described as a strong aspect of the offering.

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The Company
HQ: Framingham, MA
46,062 Employees

What We Do

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

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