The Role
Lead and coordinate digital banking projects using Agile/Scrum. Facilitate ceremonies, coach teams, manage backlogs, monitor timelines/risks, coordinate testing and vendors, and drive digital transformation across payments, mobile banking, onboarding and digital channels while ensuring compliance and continuous improvement.
Summary Generated by Built In
- Responsible for leading and coordinating digital banking projects and Agile delivery activities within the banking and financial services industry.
- Collaborate closely with cross-functional teams including business, IT, operations, compliance, and external vendors to ensure successful delivery of digital initiatives aligned with business objectives and customer expectations.
- Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives while supporting teams in adopting Agile best practices and continuous improvement culture.
- Work closely with product owners and stakeholders to prioritize requirements, manage project backlogs, and ensure clear communication across teams.
- Monitor project timelines, deliverables, risks, dependencies, and escalations while providing regular management reporting and status updates.
- Support issue resolution, testing coordination, and delivery governance to ensure smooth project execution in fast-paced banking environments.
- Drive digital transformation and innovation initiatives across mobile banking, onboarding, payments, customer experience, and digital channels while ensuring compliance with banking standards and operational excellence.
- Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure effective team collaboration and performance.
- Coach and guide teams in Agile principles, best practices, and Scrum frameworks to foster a culture of self-organization and accountability.
- Work closely with product owners to define and prioritize the product backlog, ensuring clarity and shared understanding among team members.
- Help resolve impediments and challenges faced by the team to ensure smooth progress toward project goals.
- Collaborate with stakeholders and management to foster open communication regarding project status, risks, and opportunities for improvement.
- Promote continuous improvement by encouraging reflection and adaptation within teams and by implementing best practices in Agile methodologies.
- Monitor team performance and progress, providing metrics and reports to stakeholders to assess team health and effectiveness.
- Support and mentor team members, encouraging skill development and fostering a positive work environment.
Requirements
- Bachelor's degree in computer science, business administration, or a related field.
- 5+ years of experience as a Scrum Master or in a similar role, preferably within the banking or financial services industry.
- Deep understanding of Agile methodologies, particularly Scrum, and experience in Agile project management.
- Skilled in stakeholder management, Agile delivery, project coordination, team collaboration, risk management, vendor coordination, and continuous process improvement with strong focus on customer-centric digital solutions and service excellence
- Strong understanding of the payments & banking services.
- Certification as a Scrum Master (CSM, PSM, or any equivalent Project management certification) is highly desirable.
- Proven experience leading teams in delivering successful projects in a fast-paced environment.
- Excellent communication, facilitation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to influence and drive change within teams and organizations.
- Commitment to fostering a culture of continuous improvement and innovation.
Skills Required
- Bachelor's degree in computer science, business administration, or related field
- 5+ years of experience as a Scrum Master or similar role
- Experience within banking or financial services
- Deep understanding of Agile methodologies, particularly Scrum
- Skilled in stakeholder management, Agile delivery, project coordination, team collaboration, risk management, vendor coordination, and continuous process improvement
- Strong understanding of payments and banking services
- Certification as a Scrum Master (CSM, PSM, or equivalent Project Management certification)
- Proven experience leading teams to deliver successful projects in fast-paced environments
- Excellent communication, facilitation, and interpersonal skills
- Strong analytical and problem-solving abilities
- Ability to influence and drive change within teams and organizations
- Commitment to fostering a culture of continuous improvement and innovation
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Bank of Jordan is a leading financial institution established in 1960, offering a comprehensive range of personal and corporate banking services, including digital banking solutions, and plays a pivotal role in supporting investments and economic development in Jordan and the region.
