The Role
Lead and facilitate Scrum ceremonies, remove impediments, track project progress using KPIs, support Product Owner and Development Team in backlog refinement and prioritization, manage stakeholder relationships, produce meeting notes and reports (using AI), identify risks and mitigation plans, and drive continuous improvement of processes and tools.
Summary Generated by Built In
This is an iGaming project covering sportsbook and casino, run by a well-established lottery and sports betting operator with a multi-country presence across several markets.
Requirements
- Experience needed: 3-5 years of experience in Scrum Master role;
- Perfect understanding of SCRUM framework;
- Good understanding of estimation techniques;
- Ability to use basic techniques of people management, risk management, communication management, change management, time management and tracking, project reporting;
- Ability to identify problems and provide/suggest possible solutions;
- Ability to recognize, identify critical risks and work out a mitigation plan;
- Ability to identify and manage stakeholders’ expectations.
- Soft skills & abilities: good analytical and troubleshooting skills, attention to details, strong desire to learn, grit and ability to stick to commitments. Solid organizational skills, including multitasking. Strong client-facing and teamwork skills. Good motivation and delegation skills. Ability to work under supervision.
- Excellent communication, presentation and mentoring skills
- English - upper intermediate or advanced
- To use AI actively, to do the reports with AI is a must; use AI for meeting notes creation
- Working with the team to follow proper Scrum process;
- Drive and facilitate SCRUM ceremonies ensuring that they take place, are time boxed and that attendees understand their purpose;
- Monitoring project progress using metrics and KPIs;
- Helping the Development Team to create high-value products
- Removing impediments to the Development Teams’ progress
- Managing relationships within the team, between team and the client, and between other stakeholders;
- Close collaboration with Service Delivery Manage;
- Conducting meetings, preparing meeting notes and follow-ups;
- Encourage teams to take responsibility for the commitments they have made, ensure observance of DoD;
- Help to identify & resolve team impediments and plan interdependencies;
- Contribute to the refinement and constant improvement of the tools and processes to be able to support the growth of the Project;
- Support the Team and Product Owner collaboration to elaborate and prioritize the Team Backlog.
Skills Required
- 3-5 years of experience in Scrum Master role
- Perfect understanding of Scrum framework
- Good understanding of estimation techniques
- People management, risk management, communication management, change management, time management, tracking, and project reporting skills
- Ability to identify problems, suggest solutions, recognize critical risks and develop mitigation plans
- Ability to identify and manage stakeholders' expectations
- Strong analytical, troubleshooting, attention to detail, organizational and multitasking skills
- Excellent communication, presentation and mentoring skills
- English - upper intermediate or advanced
- Active use of AI for reporting and meeting notes creation
- Ability to work under supervision and collaborate with service delivery and stakeholders
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The Company
What We Do
Symphony Solutions is a Dutch-based AI, Cloud, & Agile transformation company. As a premier software provider of custom iGaming, Healthcare, and Airline solutions, it offers expertise in full-cycle software development, cloud engineering, data and analytics, and AI services.







