Scrum Master I

Posted Yesterday
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Arlington, TX, USA
Hybrid
Mid level
Fintech • Financial Services
The Role
Coach and protect Scrum teams, facilitate Scrum events, remove impediments, improve transparency, support Product Owner with backlog refinement/prioritization, and foster a self-organizing, continuous-improvement team environment.
Summary Generated by Built In

Why GMF Technology?


Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.
Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.


This position will be posted until filled.

Responsibilities

In this role you will:

  • Guiding and coaching the Scrum Teams on how to apply agile values and principles, and use the Scrum Framework to delight customers
  • Protect the development team from outside influences and remove impediment
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
  • Facilitating getting the work done without coercion, assigning, or dictating the work
  • Assisting with internal and external communication, improving transparency, and radiating information
  • Supporting and educating the Product Owner, especially with respect to refining and ordering the product backlog
  • Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
  • Facilitating various Scrum events such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
  • Empowering the team to be self-organized
Qualifications

What makes you an ideal candidate?

  • Must exhibit strong knowledge of agile frameworks including Scrum
  • Demonstrated evidence of a servant leadership mindset
  • Proficient in the use of Agile delivery tools such as TFS, Jira, or Azure DevOps.
  • Demonstrated evidence of continuous learning mindset
  • Ability to teach and train on Agile, Scrum, Kanban at a level accessible to beginners and a drive to learn and share her or his knowledge and craft
  • A change agent; progressively challenging the team to continuously improve
  • Good understanding of product and sprint backlog tracking, burn down metrics, and velocity
  • Good negotiation, leadership, and written and verbal communication skills
  • Good knowledge, skills, and ability working in a collaborative team environment
  • Excellent people skills, with an ability to understand and diverse viewpoints
  • High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy, and social skills)
  • Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutions
  • Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork
  • Ability to listen and communicate effectively with others both verbally and in writing

Work Experience & Education

  • 2-4 years working as a project manager or in a similar role leading through influence required
  • High School Diploma or equivalent required
  • Bachelor’s Degree or additional equivalent work or military experience preferred
     

Licenses and Certifications

  • Scrum Master Certification CSM, or PSM I, or PMI-ACP required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility.

Work Life Balance: Flexible hybrid work environment, 2-days a week in office.

NOTE: We are unable to consider candidates who require visa sponsorship for this position

This position is not open to agency submissions

Skills Required

  • Strong knowledge of agile frameworks including Scrum
  • Servant leadership mindset
  • Proficient with Agile delivery tools (TFS, Jira, Azure DevOps)
  • Ability to teach and train on Agile, Scrum, Kanban
  • Experience with product and sprint backlog tracking, burn down metrics, and velocity
  • Strong negotiation, leadership, written and verbal communication skills
  • Ability to facilitate, coach, and guide teams through influence and collaboration
  • High emotional intelligence and excellent people skills
  • 2-4 years working as a project manager or similar role leading through influence
  • High School Diploma or equivalent
  • Bachelor's Degree or equivalent work/military experience
  • Scrum Master Certification (CSM, PSM I, or PMI-ACP)

GM Financial Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GM Financial and has not been reviewed or approved by GM Financial.

  • Strong & Reliable Incentives Annual and performance bonuses are described as meaningful additions to total compensation. In several functions, incentives reliably boost take-home pay when available.
  • Leave & Time Off Breadth Generous paid time off, corporate and floating holidays, and paid volunteer time are emphasized. Time-away programs contribute significantly to perceived total rewards.
  • Parental & Family Support Paid parental leave and family-friendly policies are highlighted, with recent expansions mentioned in some areas. Support for bonding time is seen as a notable strength of the package.

GM Financial Insights

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The Company
HQ: Fort Worth, TX
7,790 Employees
Year Founded: 1992

What We Do

GM Financial is the captive finance company and the wholly owned subsidiary of General Motors and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in North America, Latin America and China. Through our long-standing relationships with auto dealers, we offer attractive retail loan and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. GM Financial employs more than 9,000 hard-working team members, and we're always looking for new people with diverse talents. GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our culture is based on respect, integrity, innovation and personal development. GM Financial is committed to strengthening the communities where we live and work. Each year, we select several philanthropic organizations to support through our Signature Events program. The company and its team members actively support these organizations through many company-wide initiatives; in addition we support numerous other nonprofit organizations through sponsorships and monetary donations.

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