Job Description Summary
Job Title: Scrum Master DD&IT US&I AMERICAS#LI-Hybrid
Location: Mexico City, Mexico [INSURGENTES]
Relocation Support: This role is based in Mexico City, Mexico. Novartis is unable to offer relocation support: please only apply if accessible.
Play a key role in driving delivery excellence across global digital initiatives. As a Scrum Master in DD&IT US&I Americas, you will lead high-performing Agile teams while also managing end-to-end project delivery in complex, fast-paced environments. You will act as a trusted partner to business and technology stakeholders, ensuring predictable, high-quality delivery while fostering collaboration, continuous improvement, and strong governance across both Agile and hybrid projects.
Job Description
Key Responsibilities
- Lead one or two Agile Scrum teams delivering high-quality solutions in complex, global environments
- Act as a servant leader, promoting Agile principles, team accountability, and continuous improvement
- Facilitate Agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives
- Partner with Product Owners to refine backlogs, prioritize work, and ensure delivery flow
- Remove impediments, resolve conflicts, and protect teams from external disruptions
- Track and communication delivery metrics including velocity, cycle time, and quality outcomes
- Manage end-to-end project delivery using waterfall or hybrid methodologies where required
- Establish governance including risk management, stakeholder alignment, and decision forums
- Lead release planning, cutover, change management, and transition to operations
- Act as the primary contact for stakeholders, ensuring clear communication on progress, risks, and issues
Essential Requirements
- Bachelor’s degree in computer science, engineering, information technology, or equivalent practical experience
- Agile or Scrum certification such as Certified Scrum Master or Professional Scrum Master
- Minimum five years of experience in information technology project delivery within complex global environments
- +5 years’ experience as a Scrum Master coaching teams to high performance and Agile maturity
- Strong experience delivering projects using waterfall or hybrid methodologies including governance and risk management
- Excellent stakeholder management and communication skills across global and cross-functional teams
Desirable Requirements
- Experience working in pharmaceutical or life sciences environments
- Familiarity with Agile and project management tools such as Jira, Microsoft Project, and ServiceNow
Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Accessibility and Accommodation:
Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a [email protected] y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve
Skills Desired
Agile Methodology, Change Management, Communication, Decision Making Skills, Leadership, Negotiation, Operational Excellence Projects, Problem Solving, Project Delivery, Project Finance, Project Management, project manager, Project Planning, Project Risk Management, Project Team Management, scrum master, Stakeholder Engagement, Strategy DevelopmentNovartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
Novartis Insights
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
