CAPCO POLAND
Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. In Capco, you can code, write, create, and live at your maximum capabilities without getting dull, tired, or foggy.
THINGS YOU WILL DO
Role purpose Own the end-to-end shaping and delivery of change by combining Business Analysis (problem definition, requirements, value) with Scrum Mastery (team facilitation, flow, continuous improvement) to deliver outcomes at pace and with quality.
● Partner with stakeholders to clarify objectives, scope, success measures, and benefits.
● Elicit and document requirements using workshops, interviews, and data/process analysis.
● Translate needs into epics, features, user stories, and acceptance criteria; ensure stories meet INVEST.
● Define and maintain process maps (as-is/to-be), business rules, and decision logs.
● Identify and document non-functional requirements (performance, resilience, security, auditability) and operational impacts.
● Support prioritisation with Product Owner/Business Owner; manage scope and change control.
● Enable testing and adoption: support UAT, training needs, comms, and release readiness.
● Facilitate Scrum ceremonies: Planning, Daily, Refinement, Review, Retro.
● Coach the team and stakeholders on Agile/Scrum practices and continuous improvement.
● Remove impediments, manage dependencies, and drive timely escalation where needed.
● Protect the team from unplanned work; promote sustainable pace and predictable delivery.
● Establish and maintain Definition of Ready/Done, working agreements, and quality practices.
● Track and improve delivery metrics.
● Coordinate across technology, operations, risk/compliance, and change/release teams.
● Maintain RAID, dependency mapping, and delivery plans aligned to governance expectations.
● Ensure traceability from requirement → build → test → release; support audit-ready documentation.
SKILLS & EXPERIENCES YOU NEED TO GET THE JOB DONE
● Proven experience as a Business Analyst and Scrum Master (or Agile Delivery Lead) in Agile teams.
● Strong facilitation, workshop leadership, and stakeholder management across senior audiences.
● Requirements and analysis techniques: user story mapping, MoSCoW, 5 Whys.
● Delivery tooling: Jira/Confluence (or equivalent); strong written communication.
● Metrics and flow understanding: burndown/burnup, cumulative flow, lead/cycle time.
● Nice-to-have: SQL/data analysis, banking/financial services domain knowledge, scaling delivery across multiple teams.
What's your goal?
● Product backlog inputs: epics/features/stories, acceptance criteria, story maps.
● Process artefacts: as-is/to-be flows, business rules, NFR catalogue.
● Agile artefacts: sprint goals, DoR/DoD, team working agreements, improvement actions.
● Delivery controls: RAID, dependency map, dashboards/metrics, release readiness/UAT support.
● Clear, testable requirements with minimal rework.
● Improved delivery predictability and reduced cycle time.
● High stakeholder satisfaction and smooth releases/adoption.
● Continuous improvement actions implemented and evidenced.
WHY JOIN CAPCO?
- Employment contract and/or Business to Business - whichever you prefer
- Possibility to work remotely
- Speaking English on daily basis, mainly in contact with foreign stakeholders and peers
- Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, life-insurance)
- Access to 3.000+ Business Courses Platform (Udemy)
- Access to required IT equipment
- Paid Referral Program
- Participation in charity events e.g. Szlachetna Paczka
- Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
- Being part of the core squad focused on the growth of the Polish business unit
- A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
- A work culture focused on innovation and creating lasting value for our clients and employees
ONLINE RECRUITMENT PROCESS STEPS
- Screening call with the Recruiter
- Home assignment if required
- Technical/Competencies interview with Capco Hiring Manager
- Client’s interview
- Feedback/Offer
Follow us here or contact us directly [email protected]
Skills Required
- Min. 5 years of experience as a Scrum Master
- Experience in a software development company
- English language at least on B2 level
- Ability to work in a diverse and dispersed team
- Great communication skills
- Team building skills
- Independence, responsibility and goal-orientation
- Experience in Banking is nice to have
What the Team is Saying
Capco Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Wellbeing resources are extensive, featuring a global platform with a Mental Health Hub, EAP-style support, coaching, financial-wellness content, and regional wellbeing events. These offerings position health and lifestyle support as a core part of the employee experience.
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Parental & Family Support — Family-friendly design includes enhanced maternity, adoption, and shared parental leave along with paid leave for pregnancy loss, fertility treatment, menopause, and bereavement. U.S. Return-to-Work materials highlight flexibility and structured support for caregiving needs.
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Inclusive Benefits Coverage — Recognition on the Human Rights Campaign Corporate Equality Index signals LGBTQ+ inclusive policies and benefits in the U.S. context. This reflects intentional coverage for diverse families and life stages.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
