Scrum Lead

Requisition Number: 2351568
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:

• Drive delivery execution across assigned products and programs, managing planning, sequencing, milestones, and release readiness once priorities are committed
• Own cross team dependency management, proactively identifying, coordinating, and resolving delivery dependencies and risks to reduce downstream impact
• Serve as the single point of contact for delivery execution, providing clear, consistent communication and transparency to engineering, product, and leadership stakeholders
• Partner closely with Engineering Leaders and Product Managers to translate business intent into executable delivery plans while adapting to product and program context
• Ensure delivery visibility and governance through accurate roadmaps, Rally and Aha hygiene, standardized reporting, and audit readiness
• Enable predictable delivery and financial discipline by supporting reliable forecasting, meeting delivery commitments, and partnering with finance on budget and reporting needs
• Drive continuous improvement in delivery practices, metrics, and execution health through retrospectives, Inspect & Adapt, and shared RTE standards
• Program & Delivery Management:
  • Partner with program teams, technical leads, architects, and business owners to guide investments and ensure alignment with - product strategy
  • Manage program budgets and track changes via change control processes
  • Maintain labor plans, cost center management, and engineering roadmaps
• Agile Coaching & Facilitation
  • Facilitate Agile ceremonies: daily stand-ups, sprint planning, retrospectives, and reviews
  • Coach team members on Agile principles and Scrum practices
  • Promote a culture of continuous improvement and high performance
• Stakeholder Engagement
  • Communicate and engage at multiple levels with internal and external stakeholders
  • Coordinate with other Scrum Masters and stakeholders to align dependencies and deliverables
• Metrics & Reporting
  • Report on relevant metrics that increase transparency and inform adaptive decision-making
  • Track team progress using Agile tools like Rally or Jira
• Technical & Innovation
  • Design, develop, and deploy AI-powered solutions using no-code/low-code platforms (in some postings)
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 5+ years in program/project/product or IT roles; experience with large-scale, multi-Scrum team projects
• 5+ years of experience supporting a Scaled Agile Framework (SAFe)
• Demonstrated experience managing budgets
• Proven excellent communication, facilitation, and conflict resolution skills

Preferred Qualifications:

• Scrum Master certification (CSM, PSM) and experience with Agile tools (Rally/Jira)
• Experience operating within scaled or enterprise Agile environments
• Experience driving or supporting operating model or delivery model evolution Demonstrated familiarity with financial planning, forecasting, and delivery-based budgeting
• Demonstrated background supporting large, complex platforms or multi product programs
• Familiarity with cloud-based environments (AWS or Azure)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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