SCOPES Knowledge Manager

SCOPES Knowledge Manager

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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The Opportunity:

As a CACI Knowledge Manager working at US Southern Command, you will provide specialized support for creating, testing, migration, documentation, maintenance, and daily operations for customer record keeping and data management at the compartmented level. The Contractor shall perform the following tasks in support of a Geographical Combatant Command:

• Provide data administration support, including data input, modification, deletion, analysis, and document management in line with government policies.

• Implement and manage knowledge systems, such as SharePoint and Office 365, to support organizational information needs and communication.

• Lead platform expertise in SharePoint and Office 365, offering integrated solutions for improved collaboration.

• Analyze business processes, recommending and implementing effective knowledge management tools and methodologies.

• Administer and maintain the SharePoint environment, including user permissions, content management, and site customization.

• Ensure compliance with information assurance policies and perform regular audits to safeguard data.

• Offer end-user training and Tier 1 support, encouraging the effective use of KM tools.

• Continuously review and enhance knowledge management practices to align with current and future organizational needs.

Responsibilities:

• Implement knowledge-related activities, working collaboratively with internal and external stakeholders to optimize the use of knowledge assets under the KM framework established by the Chief Knowledge Officer (CKO).
• Guide efforts to identify and engage external shareholders, subject matter experts, and centers of excellence, fostering collaborative relationships.
• Provide actionable recommendations for improving the storage, access, and sharing of organizational information and maintain awareness of relevant processes and tools.
• Conduct KM-related training and user assistance for new arrivals, augmentees, and established users, including external partners as necessary.
• Support functional and cross-functional teams, such as Operational Planning Teams (OPTs) and exercises, by organizing and facilitating knowledge generation, organization, and access.
• Promote agile and efficient knowledge-sharing practices throughout the organization to improve decision-making cycles and outcomes.
• Manage and design KM systems using Microsoft 365 (M365) and other approved technologies, ensuring seamless integration and support of Command KM systems.
• Provide routine reports on KM assessment efforts, tracking staff element progress toward target metrics.
• Take responsibility for the quality of information created within the organization and ensure its accurate and secure dissemination.
• Coordinate with Content Managers (CMs) to ensure the currency and accuracy of organizational information across all domains. 
Qualifications:
Required: 
• The minimum education and experience for this position is a Bachelor’s degree plus 1-3 years of recent specialized experience, an Associate degree plus 3-7 years of recent specialized experience, a major certification plus 3-7 years of recent specialized experience, or more than 7 years of recent specialized experience.
• Current Top Secret/Specialized Compartmented Information Security Clearance.
• Senior/high competence in the use of Microsoft Office 365 for managing KM systems.
Desired:

• Experience supporting Operational Planning Teams (OPTs) and other cross-functional projects within the DoD or IC.

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$68,400-$143,700

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.