SCM Accounts Analyst

Job Purpose

A Supply Chain Management Accounts Analyst is responsible for the management of procurement and inventory strategies, creating and delivering required reports to support internal and external customers, performing detailed analysis on any aspect of the supply chain as requested, and researching data trends. The SCM Accounts Analyst will have in-depth knowledge of gas distribution PVF products to best support customers. These activities include coordinating a wide range of analytical-related functions in support of the customer’s material demands to maximize supply chain efficiencies and inventory productivity.

Key Duties & Responsibilities

The Role’s responsibilities include, but are not limited to:

• Drive effective partnership with customer accounts, communicate to deepen understanding of customer business processes, buying procedures, needs and requirements, and expectations for service in order to recommend specific products and solutions.

• Analyze historical and recent sales data against customer forecasting to ensure procurement and inventory are complementary to the customer’s and MRC Global operational objectives.

• Prepare periodic reports (weekly, monthly, quarterly, annually, and ad-hoc) as required.

• Research and develop information on new projects.

• Partner with branches and other internal resources to investigate and resolve all customer complaints promptly.

• Evaluate the source of the problem and follow to resolution.

• Assist in customer retention strategies by consistently illustrating MRC Global value proposition in conjunction with evolving customer needs.

• Travel to meet customers and to aggressively serve as the source for customers’ required supply chain information, maintaining consistent contact with customers.

• Handle confidential information related to vendor costs, operating statements, and other financial information vital to MRC Global.

• Provide analytical and administrative support to initiatives in order to communicate insights, decisions, and progress to management.

• Use critical thinking skills to analyze and problem solve with data supplied from customer, supplier, and internal sources.

• Develop supply solutions for low-stock and overstock items to improve inventory performance.

• Work on initiatives with cross-functional teams in supply chain, operations, and sales to maximize customer service and inventory efficiencies. 

Required Experience

• High school diploma or GED (General Education Degree) and five years’ experience in working in a related business environment.

Preferred Experience 

• Undergraduate degree in Supply Chain or related field.

• Inside or outside sales experience preferred.

Skills & Abilities

• Ability to learn MRC Global-specific software.

• Ability to maintain strict confidentiality (specifically regarding department, contracts, and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team.

• Demonstrated Proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Time management skills with a proven ability to meet deadlines.

Working Conditions

• Work is generally performed in an office environment.

• May require prolonged periods of sitting/standing.

• May require 20% - 50% travel.

• For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.

• Reasonable accommodation may be made to enable individuals to perform essential functions.