School Psychological Services Manager

Mission Statement

Through the use of social and restorative justice principles, Five Keys provides traditionally underserved communities the opportunity to improve their lives through a focus on the Five Keys: EDUCATION, EMPLOYMENT, RECOVERY, FAMILY, COMMUNITY.

Five Keys Overview

Five Keys is a nonprofit organization that operates an extensive network of programs across California. With a presence in 14 counties and over 120 locations, Five Keys focuses on various initiatives aimed at empowering individuals and families to overcome poverty and inequity. The organization's programs encompass a wide range of services, including public charter schools, restorative justice programs in jails and prisons, shelters, permanent supportive housing, and the development of new housing and support programs. At Five Keys, the overarching objective is to uplift individuals and families by providing them with essential resources. This includes education, housing, employment, and the necessary tools to sustain their progress. By offering these fundamental elements, the organization aims to create positive and lasting change in communities, making them better places for everyone.

Our Core Competencies

A well qualified candidate has the capacity to communicate effectively, collaborate with others while building positive relationships, demonstrates strong problem solving skills, has a dynamic learning mindset, and remains committed to a high level of cultural and social awareness. A successful candidate will work well under pressure, observe appropriate boundaries and operate with a high degree of emotional intelligence.

What it’s really like to join our agency…

At Five Keys, culture matters. Culture is at the very core of everything we do and impact on a daily basis. We’ve made a commitment to building an inclusive culture that seeks collaboration over hierarchy to create empowered work teams. We serve vulnerable populations daily and we strive to approach everyone with compassion, patience and a trauma informed approach. We choose to push past discomfort to have difficult conversations to impact the greater good. This allows us the opportunity to collaboratively create an inclusive culture and transform the world around us.

Benefits

We offer affordable medical, dental, and vision insurance, along with generous paid time off. Employees may participate in pre-tax flexible spending accounts and a 403(b) retirement plan. We provide annual reimbursements of up to $100 for gym memberships, smoking cessation programs, and weight loss programs, as well as up to $50 per year for athletic event participation and massages. Additional company-paid benefits include access to a wellness app, wellness coaches, and an employee assistance program for employees and their dependents.
 

JOB SUMMARY

The School Psychological Services Administrative Coordinator reports to the Assistant Directors of Special Education and is accountable for supporting and overseeing the delivery of school psychological services within the Special Education Department. This position supports the recruitment, onboarding, training and supervision of School Psychology interns, and serves as a resource to School Psychologists, Education Specialists, Administrators, and educational teams to ensure students receive appropriate psychoeducational assessment, IEP, and counseling support.

The Coordinator collaborates closely with School Psychologists to support student assessments, psychological reports, IEP participation, counseling services, and multidisciplinary team processes. They will provide direct guidance, counseling, training, intern supervision, and psychological service coordination. They may conduct assessments, prepare reports, and provide compliance oversight to ensure services align with best practices, PPS credentialing standards, and applicable laws and regulations.

We are looking for someone who insists on maintaining a positive attitude and enjoys supporting a diverse group of people. If this job is for you, you are passionate about student mental health and psychoeducational services, eager to support students through a trauma-informed lens, enjoy collaborating with multidisciplinary teams, and are prepared to contribute significantly to the mission of Five Keys Charter School.

JOB DUTIES AND RESPONSIBILITIES

School Psychology Intern Recruitment and Supervision

• Recruit, screen, onboard, and train School Psychology interns in partnership with university PPS credential programs 
• Serve as the primary field supervisor of record for School Psychology interns, meeting university-required supervision hours and documentation standards
• Establish and maintain formal agreements with university PPS School Psychology programs for internship placements
• Provide regular individual and group supervision to interns, including case review, feedback on assessment practices, and professional development
• Evaluate intern performance and provide progress reports to university programs as required
• Support intern transition into full School Psychologist roles, including guidance on credentialing requirements and job placement within the organization

Program Support and Oversight

• Oversee the implementation of school psychological services across assigned regions
• Provide support, guidance, coaching, and oversight to School Psychologists to ensure quality service delivery and compliance with program requirements
• Facilitate regular meetings with School Psychologists and interns to review student needs, service delivery expectations, documentation requirements, and best practices
• Monitor service delivery, documentation, and progress reporting to ensure compliance with IEP requirements and departmental expectations
• Collaborate with Education Specialists, Transition Managers, and Administrators to coordinate psychological and mental health supports for students
• Assist with maintaining systems for tracking assessments, service delivery, and program compliance
• Identify opportunities to improve student access to psychoeducational and mental health supports
• Serve as a resource to educational teams regarding assessment practices, psychological services, and social-emotional supports

Assessment and Direct Service Support

• Conduct or assist with psychoeducational, social-emotional, and behavioral assessments as needed
• Prepare and review psychological and psychoeducational assessment reports, with an emphasis on factors influencing educational performance
• Participate in multidisciplinary assessments, Student Support Team (SST) meetings, manifestation determinations, IEP meetings, case reviews, and related meetings. Provide individual, small group, or family counseling as needed to support students' social-emotional needs
• Assist educational teams in developing appropriate social-emotional goals, behavioral supports, progress monitoring systems, and service recommendations
• Support the development of Functional Behavior Assessments (FBAs), Behavior Intervention Plans (BIPs), and behavior support recommendations
• Provide supplemental assessment, counseling, and case management support during staff vacancies, leaves, or periods of increased student need

Consultation, Training, and Collaboration

• Advise and support administrative staff, educational teams, and community partners regarding appropriate psychological and mental health referrals
• Provide training to School Psychologists, interns, educational staff, and parents regarding assessment practices, trauma-informed practices, and behavioral supports
• Collaborate with educational and community agencies to implement effective service plans for students
• Provide consultation to staff regarding assessment, behavioral, social-emotional, and mental health concerns affecting student success
• Promote practices that support positive school climate, student engagement, and educational access

Compliance and Documentation

• Maintain timely and accurate documentation in accordance with program requirements, special education regulations, and applicable laws
• Support compliance with IDEA, California Education Code, and organizational policies related to psychological and assessment services
• Monitor assessment timelines and service delivery to ensure compliance with IEP requirements
• Complete required reports, records, and documentation within established timelines. 
• Other duties as assigned

KNOWLEDGE AND SKILLS

• Proficient in psychoeducational assessment practices, report writing, and therapeutic methods appropriate to meet the needs of students experiencing educational difficulties and trauma. 
• Knowledge of school psychology service delivery, special education processes, and behavioral intervention practices. 
• Thorough understanding of psychological consultation, assessment interpretation, social-emotional supports, and behavioral intervention models. 
• Working knowledge of PPS credentialing requirements and university internship/field supervision expectations. 
• Ability to identify student social-emotional and psychoeducational needs and work independently or as part of a multidisciplinary educational support team. 
• Ability to collaborate effectively with School Psychologists, interns, Education Specialists, Administrators, Transition Managers, and community partners. 
• Excellent oral and written communication skills with the ability to effectively explain complex issues to staff, students, parents, and outside agencies. 
• Ability to conduct training sessions and provide professional development to staff and interns.
• Advanced proficiency in Zoom, Microsoft Office, Google Workspace, and databases
• Able to maintain strict confidentiality and take all precautions when handling sensitive information
• Ability to effectively and efficiently work from home and independently, with high levels of self-accountability

EDUCATION AND WORK EXPERIENCE

• Master's or doctoral degree in School Psychology required 
• Valid California Pupil Personnel Services (PPS) Credential with a specialization in School Psychology required
• Minimum three years of experience as a credentialed School Psychologist providing assessment, counseling, and IEP-related services preferred 
• Prior experience supervising School Psychology interns or practicum students
• Licensed Educational Psychologist (LEP) designation preferred 

PHYSICAL REQUIREMENTS  

• Must wear provided PPE (Personal Protective Equipment) and adhere to all safety guidelines and requirements, when needed
• Frequent talking and hearing conversations
• Long periods of walking, sitting at a desk and/or computer station
• Lifting items that weigh up to 25 lbs.; reaching, bending, carrying and stooping within the daily routine of tasks and activities

ADDITIONAL REQUIREMENTS

This position is contingent upon: 

• Satisfactory results of a Live Scan (criminal background investigation)
• Submitting proof of clear TB results. Results dated within 60 days prior to hire date are acceptable

WORK ENVIRONMENT  

• Moderate to high noise level
• Work environment varies from site to site
• Some personal safety risk working in underserved communities
• Must be willing and able to work in a correctional facility, travel throughout the area to community sites, and travel state-wide to various locations or meetings as needed

GROWTH OPPORTUNITIES

At Five Keys, we understand that when our employees grow, the agency has a greater capacity to thrive and accomplish its mission. It is for this reason that we remain committed to providing ongoing professional development opportunities for all of our employees. These include but are not limited to: conferences, staff development training, and coaching plans that allow incumbents to grow into new positions within and across programs within the agency (i.e., programs, schools, housing).