Scholarships Adviser

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand's leading University. With over 6000 academic and professional staff supporting more than 46,000 students, we are one of New Zealand's largest employers. We have eight academic faculties and 11 service divisions, creating a diverse, dynamic, and collaborative environment where people are empowered to make a meaningful difference.

Within Te Kāhu Tauira | Student & Scholarly Services, the Scholarships Office helps students access life-changing educational opportunities by administering one of New Zealand's largest scholarship portfolios. Every year, we support thousands of students by connecting them with scholarships, prizes, and awards that help them achieve their academic aspirations.

Our team is passionate about delivering an outstanding service while ensuring every application is assessed fairly, accurately, and with care.

Te Whiwhinga mahi | The opportunity

We are looking for an organised, analytical, and customer-focused Scholarships Adviser to join our collaborative Scholarships Office team.

This is a rewarding opportunity to play an important role in supporting student success. As a Scholarships Adviser, you'll assess applications, provide expert advice to students and staff, and help administer a diverse portfolio of scholarships, prizes, and awards worth more than $90 million each year.

No two days are the same. You'll work with a variety of stakeholders across the University, interpret scholarship regulations, manage online application processes, and contribute to continuous improvements that enhance the student experience.

If you enjoy working with detailed information, solving problems, and helping people access opportunities that can change their future, we'd love to hear from you.

Key responsibilities include:

• Assessing scholarship applications and determining eligibility in accordance with scholarship regulations
• Researching applications and preparing recommendations for scholarship awards
• Providing accurate and timely advice to prospective and current students, University staff, and other stakeholders on scholarships, prizes, and awards
• Managing scholarship application processes and maintaining accurate student records
• Supporting the development and maintenance of online scholarship applications and systems
• Building positive relationships with faculties, Alumni Relations, donors, and funding organisations
• Contributing to process improvements and supporting the ongoing development of Scholarships Office systems and procedures
• Assisting with training and supporting colleagues during peak scholarship periods

This is an excellent opportunity to join a supportive team where your work directly contributes to helping students achieve their educational goals.

The role is a full-time, 37.5-hour-per-week position on an 18-month fixed-term contract. The salary range of this role is $63,600 - $68,100 per annum based on experience and qualifications.

For more information, please review the Position Description.

He kōrero mōu | About you

You are someone who enjoys working with detail, solving problems, and providing exceptional customer service.

You bring strong organisational skills, sound judgement, and the ability to manage multiple priorities while maintaining accuracy. You communicate confidently with a diverse range of people, enjoy building positive working relationships, and thrive in a collaborative team environment.

Most importantly, you are motivated by the opportunity to support students and contribute to a service that makes a genuine difference.

Ngā pūkenga motuhake | Important skills and experience

• Experience in an administrative or advisory role, ideally within a tertiary education environment
• Excellent organisational, analytical, and problem-solving skills
• Strong customer service and relationship-building skills
• High attention to detail and the ability to manage multiple priorities
• Confidence using Microsoft Office and student management systems

The following would be beneficial:

• Experience working with scholarship administration or student funding
• Knowledge of University administrative processes
• Experience using PeopleSoft or similar student management systems

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. 

The University is committed to providing an excellent working environment through the following:

• Flexible employment practices (including working from home and flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks' annual leave

In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. 

For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Applications must be submitted online by the closing date of 20/07/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences. Applications without a cover letter will not be considered. 

Please note that we may close the advert earlier if we find a suitable candidate.

You must have the right to work in New Zealand in order to be successful in obtaining the role.

Please reach out to Gina Patayon - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz