About Us:
Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.
Our EVP's:
At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.
Job Description:
The job holder is required to perform processing & posting of daily settlements, as per the terms & conditions specified in the service level agreements with the clients. Ensure Up-to-date accounting entries and reconciliation clearing for the entries posted.
Responsibilities:
Contribution Area – Processing
Productivity
Processing & posting of daily settlements, as per Internal SLA (1 buss day).
Third Party invoicing and settlements, as per External SLA (2 buss day’s).
Up-to-date accounting entries and reconciliation clearing.
Should proactively take activities from CoE Team Leads for work to be performed.
Ensuring back-up tasks are being implemented as per back-up plan.
Accurate processing of rejects, re-processing and other related activities.
Updating & reporting various MIS on a daily / weekly / monthly basis.
Daily dashboard scores.
Number of errors.
Consistency.
Task completion.
Number of tasks handled.
Back up Tasks Completed.
Number of tasks learned.
Reconciliation Clearing.
Contribution Area – SLA Adherence
Quality
Ensuring timely and accurate settlements as per Internal SLA for management of working capital requirements.
Ensuring no recon entries are outstanding more than TAT, if outstanding should be with proper justification.
Address & resolve both internal & external queries/issues with in TAT (1 day).
Coordinate with the necessary department for any issue/s affecting Service to the clients in a timely manner.
Ensuring Incoming/Outgoing reports are loaded to the system and report in case of discrepancies
Report any abnormalities & raise to relevant team or supervisor.
Instances of SLA (internal/external) breaches.
Issues highlighted within Time.
Customer complaints.
Recon clearing within TAT.
Resolution of queries / issues within TAT.
Contribution Area – Compliance
Dealing with customer in a professional way and ensuring Customer information is handled confidentially.
Adherence to ISO 27001 compliance policy & procedures.
Ensuring correctness in sending daily invoices/data’s to the relevant stake holders.
Raising necessary alarm & escalating issue/s noticed beyond the normal.
Instances of miss outs.
Instances of policy breaches.
Reliability/availability.
Contribution Area - Own development
Initiative/Attitude
Ensure all the team activities are completed as per internal SLA on a daily basis.
Being pro-active and willingness in taking new & additional responsibilities for the team.
Take initiative and provide suggestions/ideas to improve & ease the process.
Making necessary changes to improve & ease the activities by creating/modifying templates, automation & creating macros.
Should take initiative to complete their learning. Engage with COE Line Manager proactively.
Comply with office timings, attendances and proper utilization of work hours.
Number of initiatives.
Number of new processes learned.
Absenteeism/late reporting.
Number of observations by the superiors.
Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.
Skills Required
- Processing and posting daily settlements per internal SLA
- Third-party invoicing and settlements per external SLA
- Maintain up-to-date accounting entries and reconciliation clearing
- Accurate processing of rejects, re-processing and related activities
- Update and report various MIS on daily/weekly/monthly basis
- Ensure timely resolution of internal and external queries within TAT
- Adherence to ISO 27001 policies and handling customer information confidentially
- Coordinate with other departments for issue resolution affecting client service
- Implement backup tasks as per backup plan and support cross-training
- Initiate process improvements, create/modify templates, automation and macros
- Comply with office timings, attendance and proper utilization of work hours
Network International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Network International and has not been reviewed or approved by Network International.
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Strong & Reliable Incentives — Pay is considered decent in some roles and is often paired with bonuses. Phrases like 'salary plus bonuses' indicate variable pay is a meaningful component for certain positions.
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Healthcare Strength — Medical coverage extends to employees, spouses, and up to three children, alongside life insurance. This breadth signals a robust healthcare baseline for the region.
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Retirement Support — Retirement and termination benefits align with UAE/GCC norms, including pension contributions for nationals and end‑of‑service gratuity for expatriates. Such provisions indicate structured, region‑appropriate retirement support.
Network International Insights
What We Do
Over the past 30 years, we have built a business based on long-standing and trusted relationships with many of the leading merchants, financial institutions and payment networks operating in the Middle East and Africa. Such relationships are based on our comprehensive capabilities, scale, local presence in the multiple markets in which we operate, alongside our trusted reputation. This gives us significant scale and leadership in the region, where we operate in more than 50 countries, serve over 130,000 merchants and 250 financial institutions and fintech customers, whilst managing more than 16 million customer credentials. We have a diversified business model and operate across the entire consumer payments value chain. We do this with a growth-focused strategy through two business lines: • That enables our merchant customers to ‘take payments’, by providing them with various payment acceptance methods, both online and offline. • Which supports our financial institution, fintech and other payment issuing institution customers in enabling consumers ‘make payments’, by managing and processing their consumer payment credentials and transactions.
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