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Job Title
Scheme Compliance Director, APACWhat does a successful Scheme Compliance Director do at Fiserv?
The Scheme Compliance Director will oversee all card scheme compliance matters in Asia pacific and lead the Scheme Compliance function in APAC. You will provide guidance to and collaborate with various levels in the APAC business units in delivering and effectively supporting scheme programs, processes, and procedures. You will ensure the product portfolios remain compliant with the scheme rules and regulations while at the same time help drive strategic risk-based decisions for the Business Units.
What You Will Do
- Manage Card Scheme rules and Network/Industry requirements across APAC.
- Engagement and effective relationship management with Schemes.
- Lead an effective communication process for stakeholders to understand scheme rule changes and new mandates.
- Manage non-compliance issues and collaborate with relevant functions for remediation plans.
- Manage waiver request and escalation process and for further negotiation.
- Organize workshops/training between Fiserv and Schemes as well as Network/Industry bodies.
- Support audit processes and provide timely responses to inquiries.
- Provide support and lead collaboration with stakeholders on annual Scheme Releases.
- Attend Network/Industry meetings and follow up on tasks.
What You Will Need To Have
- 15+ years of experience in the Payments/Cards industry.
- In-depth knowledge of Card Scheme standards, processes, and regulations.
- Demonstrated ability to support new product integration and market strategies.
- Proven track record in handling regional and country operations.
- Ability to handle complex problem-solving and decision-making.
What Would Be Great To Have
- Proven experience in managing scheme compliance in a large organization.
- Ability to effectively coordinate with various industry bodies and stakeholders.
- Prior experience with network partnership management.
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Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Skills Required
- 15+ years of experience in the payments or cards industry
- In-depth knowledge of card scheme standards, processes, and regulations
- Demonstrated ability to support new product integration and market strategies
- Proven track record handling regional and country operations
- Ability to handle complex problem-solving and decision-making
- Experience managing scheme compliance in a large organization
- Ability to coordinate effectively with industry bodies and stakeholders
- Prior experience with network partnership management
Fiserv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fiserv and has not been reviewed or approved by Fiserv.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision options alongside disability, life, and mental-health support resources. The offering is further reinforced by wellness programming and access to an employee assistance program with counseling.
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Leave & Time Off Breadth — Time-off support appears broad, including paid holidays, sick time, and policies framed as well-being or recharge time. Parental leave and other leave types such as bereavement are also described as part of the overall package.
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Retirement Support — Retirement benefits include a 401(k) plan with company matching and, for some legacy populations, access to a defined benefit pension plan. Equity-related programs such as an employee stock purchase plan are also described as available for eligible employees.
Fiserv Insights
What We Do
Fiserv, Inc. (NYSE: FI) is a leading global provider of payments and financial services technology solutions, driving innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization. For more information, visit www.fiserv.com.
Why Work With Us
As a global leader in payments and financial technology, we proudly serve clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
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