The Schegistrar schedules, registers, verifies pre-authorization and referrals are on file, confirms and maintains patient diagnostic appointments, surgeries and/or medical consultations for VCUHS.
The Schegistrar accurately obtains required information for hospital and physician records, governmental requirements, billing and third-party payer needs. This position also provides courteous and efficient services to patients and accurately documents/verifies patient pre-registration information in a professional and timely manner with the care team.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Strong customer service skills and patients/customer centered focus in positive manner in all situations Experience PREFERRED: Minimum of two (2) years previous experience with third party medical insurance, HMO and managed care Previous experience with CPT and ICD-10 coding Work experience using GE/IDX, Cerner Education/training REQUIRED: High School Diploma or Equivalent Education/training PREFERRED: Associate Degree in Business Management or closely related field from an accredited program Post high school education in healthcare or medical billing coursework Independent action(s) required: Assist VCUHS Patient Revenue Cycle Department with obtaining maximum and timely reimbursement Provides patients with appropriate information regarding VCUHS policy and procedures, and directs them to appropriate nursing units or ancillary service locations. Supervisory responsibilities (if applicable): N/A Additional position requirements: May be required to work hours past normal shift hours, as necessary, to resolve backlog or to contact patients for registration data Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Activities: Prolonged sitting, Reaching (overhead, extensive, repetitive), Repetitive motion Other: Prolonged Keyboard Usage Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Other: Concentrate/Focus Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent, changeDays
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Top Skills
What We Do
We are a strong, passionate team of more than 12,500 who take pride in caring for every person who comes through our doors. We lift each other up so we can provide the very best and safest care to those who need us most. Together. Every day.
With the support of our university, we make up an academic medical center committed to excellence in patient care, innovation and training tomorrow’s health care workforce. We continue to educate, research and evolve – staying on the cutting edge of care.
As a community of innovators, every team member can contribute a spark of ingenuity igniting a force to discover the next cure, hold the next hand, solve the greatest challenges and create the health care of tomorrow.
We foster an atmosphere of respect and welcoming for all communities. We infuse our teams with diverse talent that inspires everyone to contribute openly and freely, maximizing their impact and creating meaningful change for our patients and community.
Join our team and help us create a new kind of patient experience. Join VCU Health.
EEO Statement:
VCU Health System strictly prohibits and does not tolerate discrimination against, or harassment of, team members, applicants, or any other covered persons because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex (sexual orientation, gender identity or expression and pregnancy), protected veteran status, marital status, genetic information, or any other protected characteristics under applicable federal, state, or local law.
Pay Transparency Provisions:
VCU Health System complies with the Pay Transparency Provisions
