The Role
Schedules and confirms patient appointments, manages client and care provider schedules, conducts reminder calls, tracks scheduling metrics, maintains patient records and correspondence, answers calls, and provides billing and customer service support. The role requires confidentiality, consistent attendance, teamwork, and flexibility in a high-volume medical office environment.
Summary Generated by Built In
Come work for one of the largest Home Health Care companies in the State of New Mexico. Ambercare Homecare is looking for Scheduling Specialist to come join our rapidly growing team in Silver City, NM.
- Full-Time
- Monday through Friday
- 8am to 5pm
We offer:
- Great culture and team atmosphere
- Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
- 401(k) retirement plan with a generous company match
- Generous time off accruals
- Paid holidays
- Tuition Reimbursement
- Employee Referral Program
- Merit Increases
- Employee Discount Programs
- Work/life balance
What You’ll Do:
- Confirms patient appointments and perform patient reminder calls according to client guidelines
- Manages client and care provider’s schedules efficiently
- Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
- Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
- Maintains patient records in billing/scheduling system formats and in hard copy when indicated
- Completes patient schedules, forms and all correspondence
- Provides additional billing and customer service support
- Maintains a high degree of confidentiality at all times due to access to sensitive information
- Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Qualifications:
- High school diploma required. College degree a plus
- Bilingual in Spanish is a plus
- Experience in a high volume medical office environment required
- Scheduling patients and patient testing preparation experience in a physician office preferred
- Computer Proficiency – MS Office
- Ability to work well with others in a professional manner in a team oriented environment
- 2 years in a medical setting preferred
Text 11650 to 505-806-1865 to apply
#ACHH
Skills Required
- High school diploma
- Experience in a high-volume medical office environment
- Proficiency with Microsoft Office
- Ability to work professionally and collaboratively in a team-oriented environment
- College degree
- Bilingual Spanish proficiency
- Experience scheduling patients and preparing patients for testing in a physician office
- Two years of experience in a medical setting
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The Company
What We Do
Addus HomeCare Corporation is a provider of in-home care services, specializing in personal care assistance with activities of daily living, skilled home health, and hospice care. Based in Frisco, Texas, the company serves elderly, chronically ill, and disabled individuals across various U.S. states, enabling them to maintain their health and independence while remaining in their own homes.
