Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
What you get to do:
You will support workforce planning through scheduling and timekeeping by
providing a clear, accurate analytical interpretation of reporting of labor utilization.
Work in a team environment and interact with others in a professional manner.
Create, disseminate, and revise area schedules in accordance with company policy.
Analyze labor & staffing patterns by completing in-park labor audits. Make recommendations for process improvement.
Maintain Departmental Line Schedules for budgeting and accurate labor in TMM.
Provide Support and complete TMM training for department.
Audit/edit timecards in accordance with company policy.
Complete additional timekeeping tasks as needed.
Assist team members with scheduling/timekeeping/payroll issue resolution.
Monitor minor workforce activity.
Provide updates to park management teams related to minor workforce.
Maintain minor workforce activity logs.
Assist with various clerical tasks.
Perform other duties as assigned.
What it takes to succeed:
At least 18 years old.
High School Diploma, or equivalent, required.
Scheduling experience required.
Experience with line schedule management preferred.
Experience with MS Office applications, EXCEL and ACCESS preferred.
Three months experience with TMM applications preferred.
High level of attention to detail and accuracy.
Ability to work in a fast-paced environment with time sensitive deadlines.
Strong written/verbal communication skills; able to read, write and speak English.
Communicate professionally and effectively with ambassadors and guests.
Ability to lift, push, pull and/or carry up to 10 lbs. on an occasional basis position engages in extensive walking and standing throughout entire work shift and climb/ascend heights (if needed).
Able to work indoors and outdoors, in varying weather, to include extreme heat.
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Skills Required
- At least 18 years old
- High School Diploma or equivalent
- Scheduling experience
- High level of attention to detail and accuracy
- Ability to work in a fast-paced environment with time sensitive deadlines
- Strong written and verbal communication skills; read, write and speak English
- Communicate professionally and effectively with ambassadors and guests
- Ability to lift, push, pull and/or carry up to 10 lbs; extensive walking and standing; climb/ascend heights as needed
- Able to work indoors and outdoors in varying weather, including extreme heat
- Experience with line schedule management
- Experience with MS Office applications, Excel and Access
- Three months experience with TMM applications
What We Do
SeaWorld Entertainment, Inc. (now United Parks & Resorts) is a leading theme park and entertainment company that operates a portfolio of destination and regional theme parks across the United States, focusing on animal experiences and conservation.
