Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
Full-Time Scheduling CoordinatorWhat you get to do:
As a Scheduling Coordinator you will support workforce planning and scheduling by providing clear, accurate, analytical interpretation and reporting of labor utilization.
You will also:
- Work in a team environment and interact with others in a professional manner while sharing finding and solutions with various levels of leadership.
- Analyze labor & staffing patterns while Identifying trends and make recommendations for process improvements.
- Standardize and internally distribute daily labor usage reports.
- Help determine optimal staffing levels for different departments and job roles based on budget constraints and business priorities while making recommendations for reallocating resources as needed.
- Produce schedules and maintain accuracy in accordance with company policy.
- Provide support to operational management teams.
- Provide support and training for Ambassadors as well as labor management applications.
- Other duties as assigned
What it takes to succeed:
- Be at least 18 years old.
- High School Diploma, or equivalent, required.
- Scheduling experience required.
- Experience with line schedule management preferred.
- Experience with MS Office applications, EXCEL and ACCESS preferred.
- Three months’ experience with TMM applications is preferred.
- High level of attention to detail and accuracy.
- Ability to work in a fast-paced environment with time-sensitive deadlines.
- Strong written/verbal communication skills; able to read, write and speak English.
- Communicate professionally and effectively with ambassadors and guests.
- Able to be flexible in work locations as placement will depend on business needs and career development opportunities.
- Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts, nights, weekends, and holidays.
The perks of the position:
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical, Dental, and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Skills Required
- Be at least 18 years old.
- High School Diploma or equivalent.
- Scheduling experience.
- Experience with line schedule management.
- Experience with MS Office applications, Excel and Access.
- Three months' experience with TMM applications.
- High level of attention to detail and accuracy.
- Ability to work in a fast-paced environment with time-sensitive deadlines.
- Strong written and verbal communication skills; able to read, write and speak English.
- Flexibility in work locations based on business needs.
- Ability to work a flexible schedule including nights, weekends, and holidays.
What We Do
SeaWorld Entertainment, Inc. (now United Parks & Resorts) is a leading theme park and entertainment company that operates a portfolio of destination and regional theme parks across the United States, focusing on animal experiences and conservation.
