Assistantly is a talent-matching and placement company connecting high-performing remote professionals with fast-moving client businesses. We provide structured support and coaching to help our team members thrive in dynamic environments.
As a Scheduling Coordinator, you will play a pivotal role in managing and optimizing schedules for a large team of EMT professionals. Your work ensures operational efficiency, compliance, and high team satisfaction across our healthcare operations.
Key responsibilities include:
- Develop, manage, and optimize schedules for 600+ EMT team members to ensure adequate coverage and compliance.
- Monitor EMT certification statuses and track renewals/expirations to maintain regulatory compliance.
- Process PTO requests, shift pickups, and swap requests while balancing business needs and team satisfaction.
- Administer attendance monitoring, maintain records, and escalate patterns according to HR and Operations guidelines.
- Act as a liaison between Operations and HR, supporting cross-functional programs such as the Flex-EMT initiative.
- Coordinate staffing for special events and urgent ad hoc requests.
- Manage scheduling logistics for the New Hire Academy and support onboarding activities.
- Respond to scheduling requests with a solution-oriented approach, ensuring operational needs are met.
- Utilize Excel and workforce management/scheduling systems to improve efficiency, accuracy, and reporting.
Requirements
- 3+ years of scheduling, workforce coordination, or operations support experience in a high-volume environment
- Experience managing complex schedules for large teams (100+ staff)
- Advanced Microsoft Excel skills for tracking, reporting, and analysis (including formulas, pivot tables, and data management)
- Experience using workforce management or healthcare-related scheduling platforms
- Business-fluent English proficiency
- Experience acting as a liaison between Operations and HR on scheduling, attendance, and PTO matters
- Available during Pacific Time (PT) business hours and for after-hours support as operational needs arise
- Experience supporting scheduling or operations in healthcare, emergency services, or other regulated environments
- Experience tracking certifications and compliance items for a workforce
- Experience supporting scheduling logistics for onboarding or new-hire programs
Benefits
- Competitive salary
- Paid US holidays
- Paid wellness days
- Health & wellness allowance
- Monthly profit sharing
- Long-term placement with real growth
- Continuous upskilling in AI, Operations, and Leadership
- Dedicated success coaching and support through Assistantly
Skills Required
- 3+ years of scheduling, workforce coordination, or operations support experience in a high-volume environment
- Experience managing complex schedules for large teams (100+ staff)
- Advanced Microsoft Excel skills (formulas, pivot tables, data management)
- Experience using workforce management or healthcare-related scheduling platforms
- Business-fluent English proficiency
- Experience acting as a liaison between Operations and HR on scheduling, attendance, and PTO matters
- Available during Pacific Time (PT) business hours and for after-hours support
- Experience supporting scheduling or operations in healthcare, emergency services, or other regulated environments
- Experience tracking certifications and compliance items for a workforce
- Experience supporting scheduling logistics for onboarding or new-hire programs
What We Do
Assistantly is a virtual assistant staffing solution provider that helps businesses and individuals scale by providing remote talent for administrative, operational, marketing, and support roles. They focus on building 'Unicorn' teams through a proprietary vetting and onboarding process, offering end-to-end support including compliance, payroll, and performance monitoring to ensure long-term success for their clients.
