Scheduling Coordinator

Work Schedule

Other

Environmental Conditions

Office

Job Description

Location/Division Specific Information
AES helps biopharmaceutical companies overcome patient enrollment and research site challenges by combining a powerful patient recruiting solution with more than 150 clinical research sites located throughout the world. As a business of PPD, we are committed to optimizing each step in the patient journey and delivering best-in-class site performance to bring our customers greater certainty to clinical trial delivery. As part of our continued commitment to the environment, and through our partnership with One Tree Planted, we will plant a tree for every patient enrolled in one of our sites.

Discover Impactful Work:
Maintains current and accurate data concerning technician availability and training status in order to appropriately schedule the technical staff to assure full use of staff in the most efficient manner possible. Provides weekly schedule of technical procedure coverage for the Clinic.

A day in the Life:
Maintains a current and accurate list of technician availability and assigns them to procedures accordingly. Assures that available hours are distributed as fairly and as cost-effectively as possible. Assures that all procedures are covered with appropriately trained staff.
Completes projected weekly technician schedules and assures that all weekly schedules are copied and distributed and provides technicians with any materials requested for distribution with schedules.
Works with Training Coordinator to determine training needs and to schedule technicians for training.
Maintains technician time-off request group calendar.
Coordinates with the supervisor in determining which procedures to post for voluntary sign-up. Ensures that sign-up sheet is posted in timely manner.
Performs other duties as assigned.
Keys to Success:
Education
High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification Technical positions may require a certificate

Experience
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years) or equivalent combination of education, training, & experience

Knowledge, Skills, Abilities
Strong interpersonal skills, customer service philosophy and flexibility is required due to the last minute and frequent changes to study flowcharts
Ability to analyze complex data
Ability to interpret study protocols
Ability to coordinate many tasks simultaneously
Ability to logically solve problems (data integrity)
Effective problem-solving skills. Good mediation skills would also be beneficial. Ability to function with multiple types of individuals in potentially difficult or uncomfortable situations.
Attention to detail. Strong planning and organization capabilities to manage multiple tasks and multiple study groups at one time.
Proficient computer skills (i.e., Microsoft Office, and experience in working with maintenance of computerized databases such as Oracle)
Effective time-management skills
General knowledge of the clinical research process preferred (GCP, Informed consent, Drug Dispensing and accountability, data collection)
Ability to work well in a collaborative team environment
Physical Requirements / Work Environment
Work is performed in an office or clinical environment with exposure to electrical office equipment.
Frequently works long hours and varying shifts
Frequently works weekends and/or holidays
Frequently works at a fast pace under varying time constraints
Frequently requires working on multiple priorities simultaneously
Occasional exposure to bio-hazardous material, infectious diseases and/or illnesses Personal protective equipment may be required such as protective eyewear, garments and gloves.
Physical Requirements:
Frequently stationary for 4-6 hours per day.
Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Occasional mobility required.
Occasional crouching, stooping, bending and twisting of upper body and neck.
Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
May interact with others, relating and gathering sensitive information. Interaction includes diverse groups.
Works with guidance or reliance on oral or written instructions from management. May require periods of intense concentration.
Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.
Regular and consistent attendance.
Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!