Job Description
Using thorough understanding of the support organization’s activities, provides support to support professionals and management for any of the following responsibilities: document creation for support organization or external customers, call management, office automation assistance and remote team support.
Responds to customer inquiries and acts as liaison with product divisions and other internal entities.
Qualifications
Requires higher education or specialized training/certification, or equivalent combination of education and experience.
Typically at least 3-6 years of relevant experience for entry to this level.
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Option to Work RemoteYes
Travel RequiredOccasional
ScheduleSchedule:Full time
ShiftDay
DurationNo End Date
Job FunctionCustomer Service
What We Do
Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us.
Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management.
Customers trust Agilent for solutions that enable insights...for a better world.