Description
We are a state-of-the-art orthodontic practice that prides itself on clinical excellence while providing an exceptional patient experience. Our team is comprised of individuals who are self-starters, empathetic, energetic, and truly understand how to “wow” a patient. We build strong relationships with our patients, our communities, and each other – one smile at a time.
Description: Scheduling Coordinators plays a vital role in ensuring each patient receives excellent treatment! They are responsible for welcoming the patients when they visit the practice and for scheduling appointments for both new and current patients.
We are looking for people who are:
- Flexible
- Committed
- Improvement focused
- Team focused
- Fun
- Curious
- Relationship focused
- Listeners who relate with people
- Self-Starters
- Eager to learn new skills
Essential Job Functions:
- Welcome patients as they enter the practice
- Answer phones and greet patients
- Scheduling appointments for both new and current patients and answering any questions they may have about their upcoming appointments
- Assist in opening and closing the practice everyday with other members of the team
- Take payments and assist in verifying insurance, if needed
- Serve as the "face" and the "voice" of the practice
Essential Job Skills:
- Communicates effectively and respectfully to patients, Doctor and team
- Must have strong organizational skills and ability to multitask
- Ability to demonstrate reliability and responsiveness to patients and team
- General knowledge and understanding of front office and administrative duties
- Displays strong interpersonal skills and has a customer service mindset
Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.
Requirements
Minimum Requirements:
- High School Diploma or GED
- Strong organizational skills
- Flexible Schedule
Preferred Requirements:
- 1-2 years front office experience, dental preferred
Benefits:
- Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD
- Robust 401k plan, including a company match up to 4%
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sitting, standing, walking for much of the day
- Manual dexterity Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations)
- Bending and reaching
Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).
Skills Required
- High School Diploma or GED
- Strong organizational skills
- Flexible schedule
- Effective and respectful communication with patients, doctors, and team
- Strong interpersonal skills and customer service mindset
- Ability to multitask and demonstrate reliability
- General knowledge of front office and administrative duties
- Answer phones, greet patients, and schedule appointments
- Ability to take payments and assist in verifying insurance
- 1-2 years front office experience, dental preferred
What We Do
Southern Orthodontic Partners provides strategic, operational, and administrative support to orthodontic professionals, enabling them to focus on clinical care while benefiting from growth and technology investments.
