We are looking for a positive, energetic, proactive, go getter who enjoys talking to people, working smart, chasing goals and celebrating team success. As a part of our business development team, our Scheduling Coordinator spends their day calling and speaking with both our current and new customer base. After 80 years in business, we have a lot of great clients to talk with.
Principle Duties & Responsibilities:
- Connecting and checking in to ensure the client experience is at its best
- Talking about projects, promoting solutions, and persuading clients and potential customers on the benefits of setting appointments
- Scheduling appointments for decorators
- Maintaining several databases
- Analyzing and reporting business development data
- Handling and routing inbound calls
Benefits:
- Paid training
- Paid time off
- 401(k)
- Medical, Dental and Vision Insurance
- Life Insurance
- Salary - $20.00 per hour
Excellent verbal skills and phone etiquette are required. Good working knowledge of computing and CRM systems. We are a business casual office environment with independent work practices. The work requires attention to detail. The role is a part of our Business Development Department where teamwork, collaboration and communication are vital to what we do.
Drapery Connection is a local, family-owned business with over 80 years' experience in the home design/window fashion industry.
Drapery Connection is committed to providing an environment of mutual respect where employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion among our teammates are critical to our success as a growing company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
We are proud to be an Equal Opportunity and Affirmative Action Employer.
Skills Required
- Excellent verbal skills and phone etiquette
- Good working knowledge of computing and CRM systems
- Attention to detail
- Teamwork, collaboration, and strong communication skills
- Comfort making outbound calls and persuading clients to set appointments
What We Do
Drapery Connection is a family-owned business founded in 1939 that specializes in custom window treatment design and installation across the Chicagoland area. They offer a wide range of products, including custom draperies, blinds, shades, shutters, and motorized solutions. By combining professional design expertise with high-quality craftsmanship, the company creates tailored window coverings that enhance the beauty, privacy, and functionality of every home.
