JOB TITLE: Scheduling Coordinator
SCHEDULE: 32-36 hours/week
6 Days per week
COMPENSATION: Base + Commission
- Training Period (First 2 Weeks): $4.00/hour
- Post-Training Rate (Week 3 through 6 Months): $5.00/hour
- Tenure Rate (After 6 Months): $6/hour
ABOUT US:
We're a family-owned and operated kitchen, bath, and flooring remodeling company located in Southern California. We've been in business for over 40 years and are looking for the right people to join our growing team!
Our mission is to improve people’s lives by transforming their surroundings and providing a fun, hassle-free remodeling experience.
Do you want to start your career? Start here.
JOB DESCRIPTION:
This role will be responsible for maintaining an efficient, productive, professional, and organized environment.
In this role, you will need to be a motivated leader with a positive attitude and management experience. You will directly supervise the business line, department leaders, and administrative staff.
IDEAL CANDIDATE:
Excellent ENGLISH communication skills
SALES background is a MUST
Reliable and fast internet connection
Headset (with clear sound input and output) and Laptop
Positive Energy
Enthusiastic
Goal oriented
Team player
RESPONSIBILITIES:
Follow our routine and procedures
Learn & execute our scripts
Answer inbound and make outbound calls for booking and scheduling appointments
Ensure consistent delivery of high-quality customer service
REQUIREMENTS:
Excellent English communication skills – both verbal and written
Minimum 1–2 years of sales experience (B2C preferred)
Proven ability to follow scripts and handle inbound/outbound calls
Strong customer service background with a focus on quality and consistency
Ability to work independently in a fast-paced, remote environment
Reliable high-speed internet connection
Own working laptop/PC and noise-cancelling headset
Positive attitude, strong work ethic, and a team-player mindset
Goal-oriented with the ability to meet or exceed performance targets
Enthusiastic, energetic, and adaptable to change
Strong time management and organizational skills
BENEFITS:
Spiffs & Contests: Opportunity to earn Commission
Weekly Pay
Health Insurance Stipend
Paid time off
Paid holidays
Paid Vacation
Professional Development
Individual and Team bonuses
Skills Required
- Excellent English communication skills (verbal and written)
- Minimum 1-2 years of sales experience
- B2C sales experience
- Proven ability to follow scripts and handle inbound/outbound calls
- Strong customer service background with focus on quality and consistency
- Ability to work independently in a fast-paced, remote environment
- Reliable high-speed internet connection
- Own working laptop/PC
- Noise-cancelling headset with clear audio input/output
- Positive attitude, strong work ethic, and team-player mindset
- Goal-oriented with ability to meet or exceed performance targets
- Management experience and ability to supervise staff
What We Do
BCI Acrylic Inc. is one of the largest independent manufacturers of acrylic baths, showers, wall surrounds, and related products for the bathroom remodeling industry. Creating a fresh solution to bath remodeling, BCI offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. BCI was created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we’ve developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions. We extend that level of quality into all of our products. We have a wide range of bath and shower products, from tub-to-shower conversions, replacement bathtubs, wall surrounds, replacement shower bases and more. We also have a full range of accessibility products, like our popular walk-in tub with hydrotherapy jets, or our barrier-free showers, for easy access from a wheelchair. BCI’s bath liners, shower liners and wall systems are custom-molded to fit right over the existing bathtub, shower base or wall surround.
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