Scheduling Coordinator/Order Entry Specialist

Posted 6 Days Ago
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Newington, CT, USA
In-Office
Mid level
Other
The Role
Coordinate print production schedules, enter and configure orders, monitor workflow and shortages, arrange paper and material deliveries, confirm job approvals and counts, and communicate status across production, purchasing, vendors, transportation, and account services. The role also troubleshoots scheduling issues, tracks inbound shipments, supports cross-functional operations, and identifies efficiency improvements.
Summary Generated by Built In

WORK LOCATION: NEWINGTON, CT.  This is a fully in person role

WORK SCHEDULE: Monday-Friday; 8:30 am - 5:00 pm

SUMMARY

The Scheduling Coordinator/Order Entry Specialist is responsible for managing the sheetfed and bindery scheduling system, processing and setting up orders, creating efficient daily and weekly production line-ups, coordinating material and inbound paper deliveries, communicating job approvals and counts, identifying shortages and bottlenecks, and supporting cross-functional scheduling, purchasing, and outsourcing activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Scheduling 

  1. Provide daily contact with Print Coordinators, clients, vendors, sales, and Account Services to ensure excellent communication and timely coordinating on all aspects of sheetfed production from start to finish.
  1. Plans and establishes efficient production schedules. Makes necessary updates to systems.
  1. Maintain an up-to-date status report. 
  1. Monitor workflow to reduce downtime, changeovers, and hours worked.
  1. Keep management up to date on changing requirements.
  1. Work closely with inventory control and purchasing to ensure all necessary supplies are available.
  1. Inform production, as well as the department manager, purchasing manager and Scheduling where the job is currently located.
  1. Ascertain whether special order items are in house or have been ordered.
  1. Troubleshoot jobs when necessary.
  2. Manage the shortage report.
  3. Work with the Print Coordinators on job layouts.
  4. Work with Account Services and the Print Coordinators to obtain approvals and confirm counts.
  5. Set up component specifications in PrintStream and assign the appropriate material and press hours.
  6. Work with paper mills and trucking companies to schedule deliveries.
  7. Monitor the Web, Sheetfed, and Envelope schedules to ensure paper arrives before the scheduled press date.
  8. Partner with material handlers to locate and track inbound trucks.
  9. Cross-train on the Web and Envelope schedules and provide backup coverage as needed.
  10. Comply with company rules and regulations.
  11. Maintain confidentiality of company-sensitive data.
  12. Implement a commitment to quality philosophy and recommend methods and procedures to reduce cost and/or improve operating efficiency of the department.
  13. Keep manager/supervisor informed of activities and situations that will impact the achievement of corporate or department goals and objectives.
  14. Perform other related duties, as required, to achieve the goals and objectives of the department and company.

EDUCATION/EXPERIENCE 

  • Bachelor’s Degree or equivalent experience in a print environment.
  • 3-5 years of print production scheduling, order entry, or related print operations preferred

COMPETENCIES

  • Knowledge of computers, keyboarding and word processing software
  • Organized and detail oriented
  • Ability to deal with people
  • Excellent verbal and written communication skills
  • Knowledge of print production scheduling and order-entry systems
  • Ability to coordinate priorities across production, account services, purchasing, vendors, and transportation providers
  • Basic math skills

Skills Required

  • Bachelor's degree or equivalent experience in a print environment
  • 3-5 years of print production scheduling, order entry, or related print operations experience
  • Knowledge of computers, keyboarding, and word processing software
  • Knowledge of print production scheduling and order-entry systems
  • Excellent verbal and written communication skills
  • Ability to coordinate priorities across production, account services, purchasing, vendors, and transportation providers
  • Basic math skills
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The Company
HQ: Newington, CT
306 Employees
Year Founded: 1971

What We Do

Data-Mail is one the nation’s largest full-service, data processing, printing, and direct mail lettershop production facilities. We are a privately held, family owned and operated company, established in 1971. Data-Mail employs nearly 1,000 people between our two locations, encompassing over 550,000 square feet of production space in the Hartford, CT area. We mail over 1.8 billion pieces each year. Within our diversified portfolio of blue chip clients, we service many industries including, financial services, insurance, retail, healthcare, telecom, publishing, non-profit and high-tech. Our full array of in-house services includes: • Data processing/programming • Web press and sheet-fed offset printing • Laser personalization with 23 continuous form laser printers • Vast digital print and personalization capabilities including Xerox iGen sheet-fed printers, Xeikon toner-based web digital, and Oce JetStream continuous form digital color presses • Full lettershop capabilities that include inkjet, match mail, card affix, and high speed inserting • In-house Commingle services • Envelope printing and converting • Integrated multi-channel services including I-Mail, PURL’s, SMS Text, and QR Codes • Intelisent mail tracking service • Legends Sourcing (WBENC certified paper merchant)

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