Physician Direct Services are on the hunt for a Scheduling Coordinator to join our team at our Olympia, WA. You’ll be the go-to person for assisting and supporting our clients, physicians, and examinees by scheduling and coordinating appointments with precision and care.
Perks of the Role:
- Full-time position with a reliable schedule: Monday-Friday, 8:00am-5:00pm PST.
- A supportive, team-focused environment where your efforts truly make a difference.
- Start immediately! We’re looking for someone who can jump in, get trained, and hit the ground running from day one.
ESSENTIAL JOB FUNCTIONS:
- Schedule examinations through the system database.
- Schedule and confirm appointment dates and times with physicians’ offices.
- Communicate with clients regarding appointment scheduling, physician CV’s, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
- Confirm receipt of records for record review referrals.
- Prepare and send exam notification letters daily.
- Communicate with physicians, clients and or examinees.
- Submit client invoice and/or issues to accounting if charges are incurred.
- Ensure prompt pre-payment for services issued when required.
- Coordinate ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed.
- Respond to requests for report status and/or information.
- Provide support to other offices as needed.
- Arrange lodging and or transportation for out-of-town examinees.
- Process mail, deliveries and shipments as needed.
- Participate in various educational and or training activities as required.
- Perform other duties as assigned.
Qualifications
Education and/or Experience
- High school diploma or equivalent required.
- A minimum of one year related experience; or equivalent combination of training and experience.
- Experience in a medical office preferred.
QUALIFICATIONS
- Ability to consistently handle multiple phone lines with heavy call volume.
- Ability to operate computer, fax, copier, scanner, and telephone.
- Must be able to type a minimum of 35 W.P.M.
- Ability to follow instructions and respond to upper managements’ directions accurately.
- Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
- Must demonstrate exceptional communication skills.
- Must be able to work independently, prioritize work activities and use time efficiently.
- Must be able to maintain confidentiality.
- Must be able to demonstrate and promote a positive team -oriented environment.
- Must be able to stay focused and concentrate under normal or heavy distractions.
- Must be able to work well under pressure and or stressful conditions.
WHO WE ARE
Physician Direct Services is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
Physician Direct Services offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
Skills Required
- High school diploma or equivalent
- At least one year of related experience or equivalent combination of training and experience
- Experience in a medical office
- Ability to handle multiple phone lines with heavy call volume
- Ability to operate a computer, fax, copier, scanner, and telephone
- Typing speed of at least 35 words per minute
- Ability to follow instructions and respond accurately to management directions
- Accuracy, thoroughness, and commitment to quality
- Exceptional communication skills
- Ability to work independently, prioritize tasks, and use time efficiently
- Ability to maintain confidentiality
- Ability to promote a positive, team-oriented environment
- Ability to stay focused under normal or heavy distractions
- Ability to work well under pressure or stressful conditions
What We Do
IME Resources is a small, self-employed company headquartered in Forest Hill, Maryland, operating in wellness and fitness services. Its stated focus is healthcare and sleep products, supported by the headline “More products. More convenience for you!” Business classifications identify health and personal care stores alongside fitness and recreational sports centers, positioning the company as a convenience-oriented provider of wellness-related products and services.
