The Role
Manage and adjust staff schedules, fill short- and long-call and vacation shifts in compliance with collective agreements, audit schedules and timecards, compile scheduling reports, maintain communications with staff and leaders, support process improvements, and ensure accuracy and compliance with policies.
Summary Generated by Built In
People & Culture Scheduling AssistantKelowna, BC | Full Time | Permanent Make Your Work MatterAt Baptist Housing, we believe every senior deserves to experience life well in supportive, caring communities, and the work you do here helps make that possible.
When you join us, you’re not just building a career. You’re joining a purpose-driven team that values collaboration, growth, and wellbeing. You’ll be part of an organization where your voice matters, your work has impact, and your contributions are recognized.The OpportunityWe’re looking for a Scheduling Assistant to join our People & Culture team.
In this role you will be responsible for filling short-call, long-call and vacation shifts in compliance with collective agreements and established policies. You'll manage scheduling systems, maintain accurate records, and collaborate with leaders and team members to ensure appropriate staffing coverage. With a strong focus on communication, accuracy and service, your work supports our mission to foster vibrant, person-directed communities.
You'll play an important role in strengthening how we serve our residents and teams by delivering accurate, responsive scheduling that enables exceptional care, supports operational excellence, and contributes to a positive workplace culture. What You’ll DoService Delivery / Core Function
When you join us, you’re not just building a career. You’re joining a purpose-driven team that values collaboration, growth, and wellbeing. You’ll be part of an organization where your voice matters, your work has impact, and your contributions are recognized.The OpportunityWe’re looking for a Scheduling Assistant to join our People & Culture team.
In this role you will be responsible for filling short-call, long-call and vacation shifts in compliance with collective agreements and established policies. You'll manage scheduling systems, maintain accurate records, and collaborate with leaders and team members to ensure appropriate staffing coverage. With a strong focus on communication, accuracy and service, your work supports our mission to foster vibrant, person-directed communities.
You'll play an important role in strengthening how we serve our residents and teams by delivering accurate, responsive scheduling that enables exceptional care, supports operational excellence, and contributes to a positive workplace culture. What You’ll DoService Delivery / Core Function
- Coordinate and adjust schedules based on coverage needs, availability, and scheduling rules
- Audit schedules and timecards for accuracy and make necessary corrections
- Compile reports and scheduling statistics as requested
- Maintain ongoing communication with team members and leaders
- Communicate clearly and professionally across all levels of the organization
- Support interdisciplinary teamwork and contribute to shared goals
- Build and maintain positive working relationships that support service excellence
- Participate in day-to-day operational activities relevant to the role
- Follow established processes, policies, and regulatory requirements
- Identify and escalate issues, risks, or service gaps as appropriate
- Ensure work is completed in compliance with organizational policies and relevant legislation or standards
- Maintain accuracy, documentation, and accountability in all responsibilities
- Support audits, reporting, inspections, or evaluations as required
- Contribute to continuous improvement of quality and safety practices
- Identify opportunities to improve processes, efficiency, or service delivery
- Participate in improvement initiatives, projects, or working groups
- Support adoption of new tools, systems, or best practices (including technology where applicable)
What You BringEducation & Experience
At Baptist Housing every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. Joining Baptist Housing means becoming a part of a committed and compassionate team that strives to create a warm and relational community where you can confidently bring your whole self to work, knowing that your contributions are valued and recognized. Our people and our values are what set us apart, and together we make a meaningful difference in the lives of our residents.
Our total compensation package includes:
- Minimum Grade 12 Education
- At least 2 years of scheduling experience, preferably in a healthcare setting
- Experience interpreting and applying collective agreements
- Typing speed of 50 wpm
- Proficient in Microsoft Word, Excel and Outlook
- Strong communication, organization and time management skills
- Ability to work independently and collaboratively in a dynamic environment
- Demonstrated discretion and confidentiality in handling sensitive information
At Baptist Housing every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. Joining Baptist Housing means becoming a part of a committed and compassionate team that strives to create a warm and relational community where you can confidently bring your whole self to work, knowing that your contributions are valued and recognized. Our people and our values are what set us apart, and together we make a meaningful difference in the lives of our residents.
- Meaningful Service: Your work matters! You can make a real impact on the lives of our residents. Your role is both fulfilling and purposeful.
- Supportive & Fun Community: We're more than colleagues. Experience a supportive, safe and fun environment where we take our work seriously, but not ourselves.
- Recognition & Appreciation: Experience appreciation events and receive recognition awards through our team programs
Our total compensation package includes:
- Competitive salary of $30.28 per hour
- Employer paid extended health and dental benefits
- Generous vacation entitlement, with four weeks’ vacation to start
- RRSP matching up to 7%
- Kelowna British, Columbia
- Office based
- Criminal record check required
Skills Required
- Minimum Grade 12 education
- At least 2 years of scheduling experience
- Scheduling experience in a healthcare setting
- Experience interpreting and applying collective agreements
- Typing speed of 50 wpm
- Proficiency in Microsoft Word, Excel and Outlook
- Demonstrated discretion and confidentiality handling sensitive information
- Ability to work independently and collaboratively
- Criminal record check
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Baptist Housing provides supportive senior living communities in British Columbia, Canada, dedicated to helping seniors experience life well. The organization focuses on delivering compassionate care and clinical excellence through a variety of services, including long-term care and professional nursing support, aiming to enhance the quality of life and dignity of the older adults they serve.
