Scheduler

Scheduler - Indian Wells, CA

OVERVIEW: Performs diverse administrative duties and customer service for telephone customers such as patients, referring physicians, and staff members. A working knowledge of healthcare insurance and prior radiology medical office experience is required. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Perform general scheduler duties including answering phones, routing calls, and requesting priors 

• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information. 

• Facilitates patient flow by coordinating calendars of the center, radiologist, technologist and patient. 

• Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. 

• Responds to inquiries by patients, prospective patients in a courteous manner. 

• Protects patient confidentiality by following HIPAA guidelines, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. 

• Follows compliance guidelines. 

• Collects insurance information in various forms from patients. 

• Verifies accuracy of clinical patient data 

• Route incoming faxes. 

• Keeps the work area clean and organized. 

• Updates patient data throughout patient encounter to ensure accurate and successful billing. 

• Able to cover other team members. 

• Perform other duties as assigned. 

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

                EDUCATION and/or EXPERIENCE: 

• high school diploma or graduation equivalency degree (GED) 

• knowledge of healthcare insurance 

• knowledge of human anatomy is required 

• radiology medical scheduling experience is preferred 

      Pay: $21 an hour