At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.
Job Description:
The Home Health Scheduler for the Nursing team supports Administrators (or Designated Branch Directors) in scheduling patient visits.
The Scheduler acts as an intermediary between the Clinical Team Manager (CTM), direct care team members, the patient’s physician or medical provider, and other facility staff overseeing patient care.
Delivering the right care, at the right time, in the right place is the mission that inspires Elara Caring, and that starts with the right people. Currently, we serve over 65,000 patients nationwide.
To continue to be an industry pioneer delivering unparalleled care, we need a Scheduler with commitment and compassion. Are you one of them? If so, apply today!
Why Join the Elara Caring mission?
- Supportive environment where leaders work shoulder-to-shoulder with staff
- Free from the typical office politics, our team is reliable and friendly!
- Your experience matters! Get paid based on your scheduling background and home health expertise
- Tuition reimbursement and continuing education opportunities
- This role is open due to a recent promotion; we promote from within!
- Comprehensive insurance plans for medical, dental, and vision benefits
- 401(K) with employer match
- Paid time off, paid holidays, family, and pet bereavement
- Pet insurance
What is Required?
- High school diploma or GED required;
- 1 year of electronic scheduling experience required
- 1 year of experience of patient scheduling in the home care agency setting is strongly preferred
- Knowledge of Nursing visits preferred, or experience working with a nursing team
- Demonstrates familiarity and understanding of national standards of care, state licensure, and federal conditions of participation.
- Ability to convey information and opinions, listening to others and checking for understanding, responding in appropriate message and tone
- Ability to set timeframes, match resources to tasks, and plan ahead
- Quickly become proficient in enterprise applications (Homecare Homebase, Workday, etc.) and intermediate knowledge of Microsoft Office
- Ability to handle complaints, manage conflict and negotiate outcomes
- Ability to seek patient feedback, advocate for patient, understanding of patient needs, and managing patient expectations
- Bilingual in Spanish and English preferred
You will report to the Administrator or Branch Director.
Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected].
Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits
EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.
Skills Required
- High school diploma or GED
- One year of electronic scheduling experience
- One year of patient scheduling experience in a home care agency setting
- Knowledge of nursing visits or experience working with a nursing team
- Familiarity with national standards of care, state licensure, and federal conditions of participation
- Ability to communicate information and opinions clearly, listen effectively, check for understanding, and use an appropriate tone
- Ability to set timeframes, match resources to tasks, and plan ahead
- Ability to become proficient in enterprise applications such as Homecare Homebase and Workday
- Intermediate knowledge of Microsoft Office
- Ability to handle complaints, manage conflict, and negotiate outcomes
- Ability to seek patient feedback, advocate for patients, understand patient needs, and manage expectations
- Bilingual Spanish and English skills
What We Do
Elara Caring is one of the nation’s largest providers of home-based care, with a national footprint in the Northeast, Midwest and Southwest. The company is comprised of 35,000 caregivers serving over 60,000 patients and their families daily, in 225 locations across 16 states and focused on providing our patients with the “right care, at the right time, in the right place.”
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