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ResponsibilitiesMV Transportation is seeking a Scheduler, who is a valued member of the team and is responsible for optimizing service requests so that trips are routed in a way that maximizes on-time performance and meets customer expectations. This position must be proficient in the Trapeze software and its best use practices. He/she creates initial routes in Trapeze and then makes manual adjustments for improved performance.
Job Responsibilities:
- Research and analyze scheduled trip requests using the Trapeze Scheduling software.
- Match trip requests to a route that will ensure timely pick-up from origin or arrival to destination.
- Analyze batched trip to ensure they are optimized to on the assigned route.
- Research and correct schedule violations breach of on-board violations, incorrect vehicle capacities, and trips that requested outside of the defined service area.
- Ensure that at the end of the scheduling process, OTP goals are reached, and route schedules are adequate to allow for timely performance.
- Perform various dispatching duties as assigned.
- Perform various payroll duties as assigned.
Talent Requirements:
- Minimum of one (1) year experience using Trapeze in a scheduling environment.
- Excellent knowledge of the surrounding area.
- Ability to work independently.
- Ability to multi-task and prioritize work assignments.
- Basic computer skills and ability operate Microsoft Office programming.
- Ability to communicate effectively and working coordination with other departments is critical.
- High School diploma or equivalent.
- Must have excellent customer services skills.
Starting pay rate: $33.45/hour
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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Skills Required
- At least one year of experience using Trapeze in a scheduling environment
- Excellent knowledge of the surrounding area
- Ability to work independently
- Ability to multitask and prioritize work assignments
- Basic computer skills and ability to use Microsoft Office
- Effective communication and coordination with other departments
- High school diploma or equivalent
- Excellent customer service skills
What We Do
MV Transportation is a privately owned passenger transportation company that provides public transit services across North America. Its offerings include paratransit, fixed-route, shuttle, and school bus transportation, with operations for more than 100 public transit agencies and private companies in the United States and Canada. For the Mid Mon Valley Transit Authority, MV operates fixed-route and commuter bus service connecting residents to work, school, healthcare, and Pittsburgh.
