Scheduler

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Entry level
Healthtech • Professional Services • Social Impact
The Role
Manage and maintain schedules for Home Care Workers across the Western Sydney region. Responsibilities include creating efficient, consistent, and fair client and staff rosters, maintaining contracted care worker hours, updating staff information, and providing administrative support to the centralized team. The role requires strong time management, attention to detail, problem-solving, communication, and coordination skills.
Summary Generated by Built In
Provide, maintain and create the rostering/schedule for our Home Care Workers in the Western Sydney Region, to ensure our clients are properly cared for.

Please note:

  • This position is a 12 months maternity leave contract based in our Hammondville Office OR Penrith Office Location

  • Shifts time 6am to 2 pm Mon - Fri

Scheduler- what's involved in the role?
  • The role of Scheduler works to providing scheduling services to all HammondCare Home Care staff.

  • The Scheduler will efficiently manage and administer client and staff schedules. This will include ensuring rounds are set up with consideration to consistency, efficiency and fairness, whilst maintaining care worker contracted hours.

  • Actively and cooperatively participate as a member of the centralized support team and provide system and staff administration by maintaining up-to-date data on care worker information.

What do you need to apply?
  • Demonstrated experience and/or qualifications in customer service, scheduling/rostering, data analytics or call center

  • Exceptional time management skills and the ability to manage multiple deadlines

  • Demonstrated experience in a similar role with a high level of attention to detail

  • You’re a natural problem solver and have outstanding communication and coordination skills

Culture

HammondCare At Home has a relationship-based approach to care, and our team members take the time to fully understand the individual needs of every person we care for.

Benefits - What are we offering in return for your expertise and experience.
  • Market leading remuneration

  • Salary packaging; $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits.

  • Additional training & career development opportunities

  • Leave benefits – purchased additional annual leave.

  • Reward and Recognition Program

  • Fitness Passports: Full facility access can include gyms, group classes and pools for yourself and your family.

  • Free independent, confidential counselling services, wand wellbeing resources available through our Employee Assistance Program (EAP) for all employees

  • Exclusive discounts at MyCar; Servicing, Brakes, Repairs, and Tyre Care Plans

  • Exclusive commercial discounts for JB HI-FI, The Good Guys, Optus, Dell and Samsung

If you are ready to make a difference with HammondCare, Apply Now!

For any specific queries please contact nbisht@hammond.com.au

All short-listed applicants for these positions will be asked to consent to a criminal record checks and reference checks.

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. HammondCare is not responsible for any fees associated with unsolicited resumes

Skills Required

  • Demonstrated experience and/or qualifications in customer service, scheduling or rostering, data analytics, or call center work
  • Exceptional time management skills and ability to manage multiple deadlines
  • Demonstrated experience in a similar role
  • High level of attention to detail
  • Problem-solving skills
  • Outstanding communication and coordination skills
  • Consent to a criminal record check and reference checks
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The Company
HQ: Sydney
1,400 Employees
Year Founded: 1932

What We Do

HammondCare is an independent Christian charity that provides expert aged care, home care, dementia care, and palliative care services across Australia.

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