Scheduler

Posted 4 Days Ago
Be an Early Applicant
Ontario, OH, USA
In-Office
Junior
Healthtech • Kids + Family • Social Impact
The Role
Manages patient scheduling for a clinical therapy section, including creating appointment templates, resolving scheduling conflicts, coordinating resources, collecting pre-registration information, sending patient reminders, maintaining accurate records, and generating scheduling reports.
Summary Generated by Built In

Overview:


 

Scheduler/Registrar for Nationwide Children's Hospital Ontario Close to Home Clinical Therapies.
Mid-morning to closing hours of clinic, 9:30-6:00 Monday - Thursday, 9:00-4:00 Friday. 


 

Job Description Summary:


 

Manages the entire patient scheduling process of their section and maintains patient reminder activity in conjunction with the scheduling.


 

Job Description:


 

Essential Functions:

  • Creates templates, identifies conflicts, and schedules patients as directed and according to availability and priority. Adjusts schedules and distributes updated schedules to necessary parties. Maintains accurate records and statistics.
  • Coordinates with relevant parties to ensure that all necessary resources are available for scheduled events and collection of pre-registration information.
  • Sends reminders or directs phone calls to patients, ensuring that they are aware of upcoming events and appointments.
  • Generates reports on scheduling activities and presents them to relevant parties as needed.


Education Requirement:

High School graduate or equivalent, required.


Licensure Requirement:

(not specified)


Certifications:

(not specified)


Skills:

Excellent customer service skills to interact with the public internal and external.


Experience:

Two years of medical secretary experience, required.


Physical Requirements:

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs, Standing

FREQUENTLY: Color vision, Flexing/extending of neck, Reaching above shoulder, Walking

CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting


Additional Physical Requirements performed but not listed above:

Talking on telephone Constantly (67-100%)



 


 

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Skills Required

  • High school diploma or equivalent
  • Two years of medical secretary experience
  • Excellent customer service skills for interacting with internal and external members of the public
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The Company
HQ: Columbus, OH
Year Founded: 1892

What We Do

Nationwide Children's Hospital is one of America's largest not-for-profit free-standing pediatric health care systems, providing expertise in pediatric population health, behavioral health, genomics, and health equity. It has integrated clinical and research programs and serves over 1.9 million patient visits annually.

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