Christie Clinic's department of Radiology is seeking a full-time Scheduler from Monday-Friday 8:30am-5:30pm at the Windsor clinic in Champaign, with no night or weekend requirements.
Duties include greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff.
Job Qualifications and ExpectationsJOB DUTIES: (This list may not include all of the duties assigned.)
- Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
- Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments in a quick and accurate manner.
- Provide check-in process for patients.
- Verify and update necessary demographic information.
- Maintain modality schedules and check for accuracy.
- Keep a neat and orderly work and lobby area.
- Maintain relevant office supplies for department effectiveness.
- Perform related work as required.
REQUIRED QUALIFICATIONS:
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High school diploma or equivalent.
PREFERRED QUALIFICATIONS:
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Experience in a medical office setting.
TYPICAL PHYSICAL DEMANDS:
Demands include sitting, standing, walking, bending, stooping, stretching and lifting. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.
TYPICAL WORKING CONDITIONS:
Work is performed in the reception area and involves frequent contact with patients and providers as well as exposure to communicable illnesses. Requirements may include working irregular hours.
PAY AND BENEFITS:
The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.
We also offer a substantial benefits package, including:
· Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)
· Dependent Care Flexible Spending Account
· 401k Plan
· Medical Flexible Spending Account
· Health Insurance
· Group Term Life Insurance
· Dental Insurance
· Identity Theft Protection
· Vision Insurance
· Long Term Disability
· Accidental Death & Dismemberment Insurance
Skills Required
- High school diploma or equivalent
- Availability Monday-Friday 7:15am-4:15pm (no nights or weekends)
- Ability to promptly answer high-volume phone calls and accurately schedule appointments
- Customer service/reception skills and ability to greet patients professionally
- Verify and update patient demographic information and maintain modality schedules
- Manual dexterity and ability to operate office equipment; hearing and vision correctable to normal
- Experience in a medical office setting
What We Do
Christie Clinic is a physician-owned, multi-specialty group medical practice established in 1929, serving the East Central Illinois region with over 40 departments and 35 specialties.
