Job Summary:
Responsible for scheduling outpatient diagnostic procedures. To obtain correct patient demographics, physicians name and appointment type. To utilize appropriate communication and interpersonal skills in all telephone contacts. Responsible for maintaining working knowledge of procedures scheduled through the computer system.
Job Responsibilities:
1. Schedules and enters patient appointments in computer system
2. Verifies the accuracy of patient name, diagnosis, physician, etc., obtaining all necessary information
3. Communicate any changes in schedule
4. Immediately enters cancellations in computer system
5. Attempts to reschedule appointment as needed
6. Contacts scheduled patients in the event of equipment failure
7. Coordinates schedules with other departments as appropriate
8. Does Clerk/Receptionist duties as needed
Education Requirements and Other Requirements:
Education Level: High school diploma or equivalent preferred
Certification/Licensure:
Experience Requirements: Knowledge of medical terminology preferred. Good telephone
manners and interpersonal skills. Computer experience preferred.
Skills Required
- High school diploma or equivalent
- Knowledge of medical terminology
- Good telephone manners and interpersonal skills
- Computer experience
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What We Do
Anderson Hospital is an independent, not-for-profit medical facility and an entity of Anderson Healthcare, serving Madison County residents since 1977. Located in Maryville, Illinois, the 144-bed acute care hospital provides emergency care, acute inpatient and outpatient services, scheduled surgeries, and advanced diagnostic testing, dedicated to enhancing the quality of life and service excellence for its patients and the community.
